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Problems with Plexwriter 16/10/40A and Creative DVD Encore 12x(40xCd)

Posted on 2001-07-09
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Last Modified: 2013-11-09
Ok.  I have some big problems with my current computer, namely with the drives.  I have Athlon 1GhZ Thunderbird, Asus A7A266 motherboard, 256DRAM, Plexwriter 16/10/40A and Creative DVD Encore 12x(40xCd).

Whenver I try to make identical copies of CdRoms such as NHL 2001 or Cd Roms under Adaptec Software or any other similar programs, I receive reports saying that they can't read data (Under Easy Cd creator benchmarks)!  Also, under most benchmarks, both drives read at half their capacity (20x when it should be near 40x).  So, in short, I CAN't MAKE COPIES OF CDS except audio cds.  Nothing seems to be up par. Under Plextor Disc Dupe 2000, when attempting to copy a cd, it reports the "Error 816"

Everything in the computer is brand new but I cannot figure out why this is happening.  The drives were working fine before, but now I can't even make a copy of a cd.  I have downloaded all of the driver updates (such as Firmware 1.03 for the burner) to resolve this problem, and checked the bios for the enabled DMA feature.  Also, it seems as if everything in the computer is properly connected.

Also, my DVD drive in particular spits some CdRoms out randomly; it's as if it can't read some particular discs.  When installed the dvd player, it refused to even read it's own Cd Software!  So I had to put it in the Plexwriter.

Another thing, it seems like when I try to extract a file or files from a regular data cd with the Plexwriter, and it takes forever.  When I first got it, it never acted liked this.  Is there a diagnostic program you guys can send to my computer so I can ascertain this problem?

My email is mbuffbagwell@hotmail or jamesr81@arches.uga.edu.

Please, could you help me.
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Question by:Jrobforever
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by:wlennon
ID: 6267285
Hi Jrobforever, first of all, copying Games or Software, or even store bought CD's is illegal.

If you want to have a backup for your own use, then use Adaptec v.5.01 if you have it, copy CD to CD via the harddrive, and not the dvd.  Just choose you CDRW as Copy from, and choose the CDRW as copy to.
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by:tmj883
ID: 6267530
12X DVDs generally are Ultra DMA33(some are not) capable while even the fast Plexwriter uses only DMA2. Knowing this, the DVD drive should occupy the Secondary IDE Channel as Master with the Plexwriter as Slave on the same channel. This configuration allows DVD movie playback and CD to CD recording. The BIOS should be set to AUTO detect the Drive's MODE. DMA should be selected in Device Manager for the DVD drive but NOT the CDRW.
More...with UDMA selected for the DVD drive you will find that it is unable to read some CDs. Not unusual. It will be able to read them with DMA disabled. I simply use the CDRW drive for these disks and leave my DVD enabled for DMA knowing that I can read them from the CDRW.
Copying CDs as backup for personal use is legal. I use working copies to prevent damage to the original disk and save the original as a master disk. Using copies to share sofware is illegal even if you don't charge, it is not personal use.
Hope this helps...T
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by:Jrobforever
ID: 6267563
Thanks T.  I think that might just work.

-Jrob
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by:Jrobforever
ID: 6270181
My Dvd player and CD-RW drive still cannot make copy CDs.  I placed the Dvd player in the secondary channel as the master with the CD-RW as the slave.  ALso, I set the CD-RW as having DMA disabled and the DVD having DMA enabled.  Still, it doesn't work.  The Cd-RW still can write at 16X but cannot read data as efficiently like it used to.  The DVD player acts the same way, claiming it cannot read data of regualar CD-Roms in benchmarks like Adaptec Software.  Thanks TMJ883 for trying to help me out, but I still have the same problem.

I looked for help for the errors when the appeared.  They keep saying something about the connection.  Everything appears to be okay.  Is it something to do with the audio audio cables, maybe?  I have the analog audio cables from both drives going into the "CD1" and "CD2" of a Mpeg(Dxr3) Decoder card, which has its "line out" going into the "CD audio connector of the sound card(actually, sound system from the motherboard).

Or could it be the IDE cables?

Someone please help me.  Maybe the drives are faulty but I doubt that.
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by:wlennon
ID: 6270246
If I am not mistaken, the Plextor 16x MUST use DMA as does TDK's.  DVD should not.  Have you tried slowing the write speed to 8x or 4x when copying, that could stop buffer underruns.

wlennon
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by:Jrobforever
ID: 6270371
When I make disc to disc copies, the computer does not get a chance to have "buffer underruns".  It tries to read the data first, and fails every time.  As result, I have a coaster of a cd.  I see something like failed communication between host and receiver drives or something.  They should be able to read just regular data cds but they won't under Adaptec software or similar.  I tried the placing the Plextor 16x on DMA this time and the DVD off it.  Same result.  Also tried copying at 8x-same result.  Thanks anyway.

It's weird that the DVD player can still play DVD movies and the CD-Burner can burn data of existing data on the Hard Drive still.  Yet, the problem persists and severely hampers some of my plans for back up.  How the hell could be that both drives are acting this way?

Any other suggestions?  I wish you guys could just really look at everything in my computer.
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by:tmj883
ID: 6271443
Suspect conflict with hardware decoder...will explore...T
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by:ComTech
ID: 6373491
Hello everyone,

This question has been open for quite awhile. I am going to allow feedback from the questioner and experts. If it is not resolved, I will delete or accept an answer based on the info I have been given. Experts, feel free to offer input. I will monitor this question for a period of 5-7 days and come back and evaluate.  

I reserve the right to disallow any comments that may not have a direct conclusion

Thank you,
ComTech
Community Support Moderator

*Question Author, please return and resolve this question.
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As yet unsolved and no further comments.  Will PAQ quesion.

ComTech
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