I have a user who cannot open any image files on her Windows 2000 Workstation. She received a .gif file at first, I even tried to save it as a .bmp or .jpg file but it still doesn't work. However it does on my machine. I have logged onto her machine as Administrator and again I have no problems opening the file.
The error message I get is "No file format informaton can be found in the registry"
http://support.microsoft.com/support/kb/articles/Q260/1/51.ASP?LN=EN-US&SD=gn&FR=0&qry=%20Q260151&rnk=1&src=DHCS_MSPSS_gn_SRCH&SPR=OFW2K