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Cannot open image files

Posted on 2001-07-11
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Last Modified: 2010-04-13
I have a user who cannot open any image files on her Windows 2000 Workstation.  She received a .gif file at first, I even tried to save it as a .bmp or .jpg file but it still doesn't work.  However it does on my machine.  I have logged onto her machine as Administrator and again I have no problems opening the file.

The error message I get is "No file format informaton can be found in the registry"
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Question by:soul_demon
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geoffryn earned 100 total points
ID: 6273251
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by:soul_demon
ID: 6273305
geoffryn you are a star!!!!!
Thanks that has been bugging me all day.  I tried the knowledge base, but I was obviously looking in the wrong section.

Cheers mate!  You deserve these points!
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by:geoffryn
ID: 6273430
It burned me first, so I had an idea where to look.
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