Everytime a customer of ours prints a photo page it has an indentation along one side of it....
This only happens with this particular paper which is HP Photo paper and is definetly compatible with this printer...
We can see exactly what is causing the indentation - underneath the middle roller is a small 'protrusion' which seems to be causing this... - I know that the protrusion is supposed to be there but I do not know whether this indentation is normal...Can anybody advise??
Is this a mechanical problem??
Thanks in advance