Mail Merge Problem

I have a form which is used to obtain a value that is used by a query XYZ.  The query is in turn used my a mail merge within Word.  The query contains details of people.  I click a button that opens the word document, which in turn uses data from query XYZ.  This worked fine without any problems.

Yesterday I wanted to change the directory that my work was stored in, so I cahnged the VBA code to reflect the new position of the Word document.  I then changed the Word document to locate the new position of the database query.  Since then I often get the error: -

The database has been placed in a state by user <name> on machine <name> that prevents it from being opened or locked. (Error 3734)

This happens most often when the databse is opened without all the menus etc (i.e. start up tick boxes unchecked).  When I open the database using the shift key it works most of the time.  Can anyone please help me with this problem?

Thanks very much.
Jon888Asked:
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dcordnerConnect With a Mentor Commented:
Hi,

If you're using Access 2000, you need to install MS Office Service Pack "1a" to correct a serious flaw.  The error you're encountering will appear if you open a form which contains a subform.  When this state occurs, the Access jet engine perceives the database to be exclusively locked by another user, even if the database only resides on your workstation.  

I had an application with this precise error.  The MS Knowledge Base stated this to be a major flaw in the first release of Access 2000.  They stated, as I did, that loading SR1a would fix the problem, and it did.

All machines accessing your database using Office 2000 will need to be patched with SR1a.

See the following MS Knowledge Base articles.

Article ID: Q248967 - ACC2000: "The Database Has Been Placed in a State by User..." Error When You Open a Database Containing a Form That Has a Subform

Article ID: Q245021 - OFF2000: List of Fixed Problems in Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

If you're not using Access 2000, check to make sure that there are not other users opening the databse for exclusive access.

Hope this helps.

Chow.
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Jonathan KellyCommented:
taka a copy of your db and run compact and repair.

if that doesnt work create a new db and import all of your oblects from the current db.


any help ?
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PsychoDazeyCommented:
This article deals with damaged or corrupted Access files.  It also directs you to a download site for jetcomp.exe, which is a repair compact utility for Access:
http://support.microsoft.com/support/kb/articles/Q279/3/34.ASP?LN=EN-US&SD=gn&FR=0&qry=jetcomp.exe&rnk=5&src=DHCS_MSPSS_gn_SRCH&SPR=ACC97
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amp072397Commented:
Jon888:

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amp
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amp072397Commented:
Jon888:

You have several questions open:

http://www.experts-exchange.com/jsp/qShow.jsp?qid=20150628
http://www.experts-exchange.com/jsp/qShow.jsp?qid=20150469
http://www.experts-exchange.com/jsp/qShow.jsp?qid=20085584

To assist you in your cleanup, I'm providing the following guidelines:

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At that point, a moderator can refund your points and PAQ or delete the question for you. The delete button does not work.

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thanks!
amp
community support moderator

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amp072397Commented:
Jon:

Please re-read #3. I give these instructions because they are EE standards. Please follow them.

thanks!
amp
community support moderator
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