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No restart in Windows 98 se

Posted on 2001-07-16
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Last Modified: 2013-12-28
Windows 98 se won't restart or restart in dos mode. Also, I can't start misconfig from Start>Run. It shuts down just fine though. Any ideas? It does the same after wipe and reinstall. Thanks
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Question by:msisco
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16 Comments
 
LVL 59

Expert Comment

by:LeeTutor
ID: 6288047
Take a look at this page, which MIGHT explain the inability to restart in DOS mode.

http://www.zdnet.com/pcmag/pctech/content/solutions/oe1804c.htm
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LVL 41

Expert Comment

by:stevenlewis
ID: 6288055
instead of misconfig
try
msconfig
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LVL 41

Expert Comment

by:stevenlewis
ID: 6288058
what error messages on restart or restart in dos?
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LVL 59

Expert Comment

by:LeeTutor
ID: 6288062
Here are another couple of pages, both from Microsoft Knowledge Base, that may help with your problem:

http://support.microsoft.com/support/kb/articles/q232/6/57.asp

http://support.microsoft.com/support/kb/articles/q232/9/15.asp
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LVL 59

Expert Comment

by:LeeTutor
ID: 6288068
You didn't mention any error messages, but if you get them, could they be the ones mentioned in  this MS KB article:

http://support.microsoft.com/support/kb/articles/q195/1/76.asp
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Author Comment

by:msisco
ID: 6288090
I don't get any error messages. When I try to restart It hangs at Windows is shutting down screen but hard drive light does not stay on like it is locked up.
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LVL 59

Expert Comment

by:LeeTutor
ID: 6288107
Have you taken a look at my referenced web pages?  The first Microsoft KB link is about the problem of hanging.
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LVL 41

Accepted Solution

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stevenlewis earned 100 total points
ID: 6288119
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LVL 6

Expert Comment

by:kahlean
ID: 6288126
try is any shutdown patches available from microsoft. Check out from the windows update. Another thing is to disable fast shutdown via msconfig

Regards
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Author Comment

by:msisco
ID: 6288154
I have tried shutdown patch and disabling fast shutdown. I,ll now try suggestions on web pages supplied by StevenLewis and LeeTutor.
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LVL 6

Expert Comment

by:reghakr
ID: 6288162
msisco

If the Shutdown Update is installed and it's still not working correctly,

The Fast Shutdown registry key may be enabled.

The Microsoft System Configuration utility includes an option to disable Fast Shutdown. If this option is unchecked in Windows 98 Second Edition, your system may reboot instead of shutting down.

To resolve this issue, backup the registry and/or export the following keys:
go to Start>Run, type regedit. Navigate to:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Shutdown

Right-click on the FastReboot entry, choose modify and type in the number 0.

reghakr
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LVL 41

Expert Comment

by:stevenlewis
ID: 6288170
so did you get msconfig to work?
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Author Comment

by:msisco
ID: 6292398
Yes, msconfig worked. Thanks
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Author Comment

by:msisco
ID: 6292409
The fast reboot entry was already 0.
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LVL 41

Expert Comment

by:stevenlewis
ID: 6296717
msisco  glad i could help
Steve
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Author Comment

by:msisco
ID: 6300148
The fix was to disable irq steering, but now I have no free irq available for Creative SB16 Emulation.
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