Solved

Crashing Outlook 2000 by opening print settings dialog box (Win98)

Posted on 2001-07-17
2
160 Views
Last Modified: 2006-11-17
When in Outlook 2000 on Win98 adjusting print settings (such as paper size) from within Outlook crashes program every time we try to exit the dialog box whether clicking OK or cancel, whether settings have been changed or not.

Simply opening the settings dialog box causes the problem.

We are trying to change the settings because some pages print landscape, and some print portrait, and we can't control how it prints. It shows we have "Custom" selected for paper size, and 8.5 x 11 otherwise.

These crashes and corruption of one line in the print settings dialog box (shows corrupted ASCII, such as a string of boxes and other gobbeldygook) leads me to think the installation is bad or this is a know bug.

A recent reinstall did not fix the problem, but I did not do the install and am considering doing it again. Does anyone know of a bug fix for this problem, or possible causes? Thanks!
0
Comment
Question by:ESC
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 23

Accepted Solution

by:
slink9 earned 95 total points
ID: 6289788
I would suggest a repair first.  After that, you should probably do the add/remove, eraser2k, regclean, and then a reinstall (following http://support.microsoft.com/support/kb/articles/q219/4/23.asp)
0
 

Expert Comment

by:PandoraMod
ID: 6366487
ESC, you have had some time to try the solution posted. Did it solve your problem? If so, please accept that experts comment as the answer. If not, post more information and the experts will be notified and provide more assistance.

PandoraMod
Moderator @ Experts Exchange
e-mail: pandoramod@experts-exchange.com
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Find out what you should include to make the best professional email signature for your organization.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question