Solved

Crashing Outlook 2000 by opening print settings dialog box (Win98)

Posted on 2001-07-17
2
155 Views
Last Modified: 2006-11-17
When in Outlook 2000 on Win98 adjusting print settings (such as paper size) from within Outlook crashes program every time we try to exit the dialog box whether clicking OK or cancel, whether settings have been changed or not.

Simply opening the settings dialog box causes the problem.

We are trying to change the settings because some pages print landscape, and some print portrait, and we can't control how it prints. It shows we have "Custom" selected for paper size, and 8.5 x 11 otherwise.

These crashes and corruption of one line in the print settings dialog box (shows corrupted ASCII, such as a string of boxes and other gobbeldygook) leads me to think the installation is bad or this is a know bug.

A recent reinstall did not fix the problem, but I did not do the install and am considering doing it again. Does anyone know of a bug fix for this problem, or possible causes? Thanks!
0
Comment
Question by:ESC
2 Comments
 
LVL 23

Accepted Solution

by:
slink9 earned 95 total points
ID: 6289788
I would suggest a repair first.  After that, you should probably do the add/remove, eraser2k, regclean, and then a reinstall (following http://support.microsoft.com/support/kb/articles/q219/4/23.asp)
0
 

Expert Comment

by:PandoraMod
ID: 6366487
ESC, you have had some time to try the solution posted. Did it solve your problem? If so, please accept that experts comment as the answer. If not, post more information and the experts will be notified and provide more assistance.

PandoraMod
Moderator @ Experts Exchange
e-mail: pandoramod@experts-exchange.com
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Read this checklist to learn more about the 15 things you should never include in an email signature.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now