Solved

Unable to open web

Posted on 2001-07-19
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Last Modified: 2013-12-24
I built a new computer and loaded FP2000 from scratch.  I can Open/Web on webs stored on the local machine, but  when I try to Open/Web a web stored on an Internet computer I get an error message "folder isn't accessible.  The folder might be located on an unavailable volume."  This is not using a LAN, but addressing the server http:// URL address.

FP server extensions are installed on the server.  The server is there and responding since I can access it from the old computer.  What do I need to do to configure the new computer?  I installed Personal Web Server but that didn't seem to help.  What should I do next and should I uninstall PWS?  
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Question by:kayton
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Expert Comment

by:ClassyLinks
ID: 6301917
This is on a LAN?
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Author Comment

by:kayton
ID: 6303487
I can open/web on webs stored on the local machine, but not webs stored on my server using the URL of the server.  It worked on the old computer, but the new computer won't open any web with an address http://...... Do you know how to reconfigure the new machine to fix this?
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Expert Comment

by:ClassyLinks
ID: 6303967
I'll have to do some research to figure out what is going on, but in the meantime have you tried this:

Open the web (http:whatever) in your IE browser.  Hit the Edit button.  Enter your name & password for the web.  The web should now appear in your web folders for you to access at any time.

I'll check to see if I can figure out a better way, but I'm away from the 'puter for most of the weekend.  I hope you can wait until Monday.

Cheers.
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Author Comment

by:kayton
ID: 6304142
Hitting EDIT created a read-only copy of the home page only on my computer and then launched Word to edit it.  This will NOT work.
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Expert Comment

by:ClassyLinks
ID: 6304604
That is because you don't have FP set up to be your default editor.

In IE go to Tools-->Internet Options-->Programs
In the HTML Editor Drop Down Box select Microsoft FrontPage.

You should then be able to do the above.
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Author Comment

by:kayton
ID: 6304982
FrontPage isn't listed as a choice on the HTML Editor Drop Down box.  Does this mean FrontPage didn't install properly?
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Expert Comment

by:ClassyLinks
ID: 6305346
Not necessarily.  What it usually means is that when you opened FP the first time you said NO when it asked if you want FP to be your default HTML editor.

If you reinstall though, it will ask you again and you can say yes.

Before you do though do this:

In your File Types, you can add EDIT to your .htm and .html files....then make FP the editor.
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Author Comment

by:kayton
ID: 6306550
I deleted office 2000 and FP2000 and reinstalled. Same problem.  It did NOT ask about default HTML editor.This is not the solution.  Anybody else have any ideas?
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Author Comment

by:kayton
ID: 6307070
I can open the web by using File/Recent Webs but not using File/Open Web.  Why?????  On the old computer, I could open it either way.
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Expert Comment

by:ClassyLinks
ID: 6308038
I'll start some research today, but have you tried Detect & Repair from the help menu?
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Author Comment

by:kayton
ID: 6309755
More info that may help.  I tried File/Recent Webs and was able to open it that way, but still can't do it with File/Open Webs.  WHY???

I will try detect and repair and see if that fixes is.  Thanks.  I never knew that feature was there.
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Author Comment

by:kayton
ID: 6309781
I did detect and repair.  Still same problem.  Any more ideas?
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Accepted Solution

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ClassyLinks earned 100 total points
ID: 6310202
Still looking.  This is a strange one.
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Expert Comment

by:ClassyLinks
ID: 6312179
Do you have a UserId/GroupId attached to this web?
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Expert Comment

by:ClassyLinks
ID: 6312205
Do you have a firewall installed on either this machine or the server?
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Expert Comment

by:ClassyLinks
ID: 6312224
Also, I am interested in this:

On the machine that is having the problems....

Open your Windows Explorer.
Go to your Webshare/WWWRoot folder
choose View-->Folder Options-->File Types

Scroll down to Internet document (html)

Click the edit button.

In the Actions box....what program is associated with edit?
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Expert Comment

by:ClassyLinks
ID: 6312229
http://support.microsoft.com/support/kb/articles/Q237/9/60.ASP


This article suggests that you may need to install SR1 to fix the error too.
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Author Comment

by:kayton
ID: 6313373
I reformatted the hard drive and started from scratch.  The problem is now solved, but I still wonder what was causing it.  Points to ClassyLink for trying.
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Author Comment

by:kayton
ID: 6313376
You're right!  It IS a strange one.
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Expert Comment

by:ClassyLinks
ID: 6313389
Hi kayton....thanks for the points.  Too bad we couldn't solve it...I could have earned an A. ;-)

Make sure you do install the Sr1 patch though....it seems to fix a tonne of goofy things.

Cheers!
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LVL 2

Author Comment

by:kayton
ID: 6313599
Actually, I think that this problem may have been CAUSED by the SR-1 patch.  I never installed the patch on my old computer and it worked.  This is the first time I installed the patch and it DIDN'T work.
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LVL 7

Expert Comment

by:ClassyLinks
ID: 6316887
LOL....isn't that great.....these things are so inconsistent.  Makes life really easy.  NOT!

8-)
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