Help! Blue screen dialing ISP
Posted on 2001-07-20
Working with a Dell Inspiron 7500 laptop, running Win2k pro, SP2. When dialing up to one ISP, user receives a blue screen and Windows restarts. The blue screen flashes by REALLY fast so I am unable to read it. But the Event Viewer is showing a System Log event:
Source: Save Dump
Event ID: 1001
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x00000ddd, 0x00000002, 0x000000000, 0xbfd6d4b0). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini072001-02.dmp
I can dial to another ISP just fine, I can dial to other computers, and fax machines, but not this ISP. Of course, they say the problem is on my end because they have 100's of customers and I'm the only one complaining...which makes sense.
I have removed and reinstalled the modem, no help. Any other suggestions for places to go?? Please help...this one is driving me nuts!!