Intel PC camera no longer works
Posted on 2001-07-24
Since updating my Matrox G450 video driver on my HP Vectra VL400 system, my Intel Deluxe PC Camera (model CS330) no longer works and I get an error message stating "Unable to connect to capture device (e.g., camera). If another application is using the capture device, close it." I know it is the video driver because on a clean install the camera works but as soon as I update the driver, it stops working (I get a black image window). The original driver is dated 8/26/2000 (not sure
which version) and the update is version 6.22.010 release 3/19/2001 as downloaded from the HP Vectra
support page. Even when I try to reinstall the original driver after installing the updated driver, it still doesn't work. I have combed the Intel support site for this specific error and verified all their recommended actions and confirmed that my system has all the core USB files installed. No luck at the HP site. I even tried removing the Intel Create and Share software and reinstalling it after the driver update but that
didn't help. All other connected USB peripherals work.
OS: Win98 SE