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Printer not accessible - Urgent

Posted on 2001-07-24
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Last Modified: 2013-12-28
Hello all,

I have a printer installed on a Win 2K computer that I'm trying to share with users who have Win 98 on their machines.  Every time we do this we encounter some problem or another but this is a new one - when I go to the 2000 computer through the network, it doesn't show up on the 98 users' machines.  I've gone in through add printer wizard and also just going through network neighborhood, thinking I would right click and choose "connect."  Either way the printer is not there.

I went into security and gave all users full access to the printer and still nothing.  The printer is a GCC Elite.  All computers have been restarted and the printer has been on the Win 2K computer for almost 24 hours now so it should definitely be there.  Any ideas?
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Question by:ags00
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4 Comments
 

Author Comment

by:ags00
ID: 6314168
Forgot to add something - I have already installed the printer at 2 users' computers who are running Windows 2K so I know it's not "hidden" or something like that.
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Expert Comment

by:hvbarth
ID: 6314559
a peer to peer network with the printer shared, "full access" should obviously show under any windows o/s along with shared data.  Maybe the win 9x drivers are a consideration. Win 2k often handles hardware and periph's quite differently. You might try connecting the priner to a 98 machine as a test.
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Accepted Solution

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hatim earned 225 total points
ID: 6314622
hi ags00,

open the printers folder, right click on the printer n go the the properties. on the resulting dialog box u will find a tab named sharing. click on the tab. in that tab u will find a button named additional drivers. click on the button will result in a windows with a list of environments n other operating systems. check the environment n version that corresponds to your need n click on ok. this will install the drivers for that version. u will have to keep the win 2k cd handy for it will copy some files from there..... then try to load the printer on the other computers.......

from what u have mentioned ..... is the win2k pc seen on the 98 pc's ? r u able to access other resources of the win2k pc from the other p8 pc's ???  if not then u first got to sort that problem out as it seems that your network has a problem

hope this helps
regards
hatim
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Author Comment

by:ags00
ID: 6315292
I did what you said and that probably helped... what I ended up doing was getting the network path to the printer from a Windows 2k computer and simply typing in the path on the 98's instead of doing the browse feature.  Thanks for your help!
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