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Strange Citrix problem

Posted on 2001-07-25
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Last Modified: 2010-04-13
I have a Windows NT Terminal Server / Citrix Server running a number of published applications.  I also have a remote network that connects to this server via Frame Relay.  All of my remote client machines (98) log into the same domain as the Citrix Server.  When I launch Citrix Program Neighborhood from most of my remote clients, I am presented with a Citrix logon, and after authenticating a get a list of all the published applications.  However, 2 of my remote clients never get the logon, and cannot see the published applications -they get ICA browsing errors.  The odd thing is, they can connect directly to the server -but they can't see any published apps.  The machines with this problem are on the same subnet as the machines that are working fine.  What is up with this?  Any ideas?
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Question by:Silas
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6 Comments
 
LVL 11

Expert Comment

by:geoffryn
ID: 6317689
Have you tried re-installing the ICA client? It sounds like the client is caching the logon.
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Author Comment

by:Silas
ID: 6317696
yes I have -but I still have problems
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LVL 11

Expert Comment

by:geoffryn
ID: 6317785
Did you actually delete the Citrix Application data in the users profile?  If not, the next install uses it.
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Author Comment

by:Silas
ID: 6322816
Ok, here is the skinny.  I deleted the local profile on the client -same problem still.  I logged in as that user from a different machine that was working fine -same problem, cannot see published applications.  I created a new user -same problem.  The issue is specific to the subnet, and to the user.  Citrix simply will not display published applications to any new users and SOME existing users on that subnet.  Citrix has never seen this before -I have never seen this before.  Has anyone?
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Author Comment

by:Silas
ID: 6598295
O.K. I gotta answer this one myself.

go to the router and type

router(config)#ip forward-protocol udp 1604

the routers were not forwarding Citrix broadcast traffic.
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Administrative Action: PAQ.

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