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Can't get access to certain pages?????

Posted on 2001-07-26
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Last Modified: 2013-12-14
I could get in to all 4 of the home pages I do which are hosted by freeservers.com Tuesday now I get "The page cannot be displayed"... I can't connect to anything having to do with freeservers.com.  Unless I switch to my free Juno dial-up which connects at 24 and never any faster!

They said "You can always ask the cable company to do a trace route and see where
its blocked.  Have them send you a complete copy of the trace route and
then forward it on to us.  "

Can't get a hold of the cable company! Do they have to run that? Can I do anything???

Thanks
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Question by:jdome5
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4 Comments
 

Accepted Solution

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kre107 earned 100 total points
ID: 6349369
jdome5,

You can run "Tracert.exe" from a MS-DOS window in Windows to see where the block comes in at.  You can find the file in your C:\Windows directory.  Open up the MS-DOS prompt, or if you're running WinME, go to Start-->Run and type in "command" without the quotes.  At the DOS prompt, type in "tracert xxx.xxx.xxx.xxx" where the "xxx.xxx.xxx.xxx" is the IP, numeric, address of the site you are visiting.  Or you can type "tracert www.websiteaddress.com" and it will run to see how many hops it takes to connect.  Copy that information, because it should tell you it couldn't complete the task, and where it ended up being blocked or not going through, then pass it on to whomever requested the info.  This should work or at least help you out in your quest.

Although, it could always be that the sites are no longer active and were taken down.  Good luck.
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Expert Comment

by:sar6320
ID: 6623627
anotehr good site is www.visualroute.com
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LVL 7

Expert Comment

by:pbessman
ID: 6627855
YOur DNS settings or Default gateway settings are incorrect for your provider.  Call them and they can tell you how to set this up.  More than likely they will have you set your system using DHCP.  If you have old DNS or gateway settings in your system, you won't get too far.
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Author Comment

by:jdome5
ID: 6631041
I am sorry I thought I closed this one out with this answer before.

THANKS!
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