Dos printing stops and disconnects printer mapping
Posted on 2001-07-27
We have a urgent printing problem is starting to anoy the endusers. They have two PC's (Windows 98), trying to print to the network HP 8000 N printer, which is shared on the network via HP JetDirect Print server.
The problem that they are having is happening to both of the two PC's, when trying to print to a HP 8000 N printer via their DOS package (SUN 426). They belive to have the printer mappings built into the login script:
NET USE LPT2: \\dellboy\FINANCE$ <\\dellboy\FINANCE$> /YES
What is happening is that when users print to the printer they receive a SUN program error:
PRINT FILE....(LPT2: ) NOT FOUND FILE STATUS 9-013
This message normally appears because there is no printer port capture (ie NET USE LPT2 ....)
They close sun and when they go back into the program it is ok again, around 30 minutes later they receive the same error message again when trying to print.
When the problem ocurs they can print to the printer in word etc but the connection in DOS is always recaptured when entering the program.
Has anyone encountered issues similar to this in other DOS applications? Any information no matter how small would be really appreciated :)