johnelstad
asked on
Can't Download .ZIP or .EXE files from Netscape or IE
At some point over the last couple weeks I lost the ability to download zip and exe files from either IE or Netscape. I've tried clicking, right-clicking to "Save Target As", and opening in a New Window. The first two options create a very quick flash of a dialog box and then do absolutely nothing. It's as if I didn't even click on the link. The third option opens a new window with the proper URL in the address bar, but nothing on the page. The status bar at the bottom left says "Done."
So far as I know, I have no virus software running, and I've reset my Internet options back to the defaults with Medium security. By the way, this is for my home machine which isn't behind any firewalls.
So far as I know, I have no virus software running, and I've reset my Internet options back to the defaults with Medium security. By the way, this is for my home machine which isn't behind any firewalls.
A couple things to try.
Remove temporary internet files and retry. If that does not work, check to make sure you are not running out of disk space.
Glenn
Remove temporary internet files and retry. If that does not work, check to make sure you are not running out of disk space.
Glenn
Check to be sure that you do not have any viruses. When did you last update your virus definitions?
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ASKER
sjouke, so far as I can tell, zip and exe files are the only ones I can't download. Everything else is fine. I don't think I've changed user profiles or any policies or rights lately.
ASKER
hewittg, I cleared my IE cache and am still not able to download. I have about 25GB of free space on my hard drive.
ASKER
shekerra, I currently don't have any virus software running on my machine. I'll look into it.
ASKER
SysExpert, I don't have any helper applications for downloading.
Thanks for sending the link to Startup COP, but I can't download it. If you want to email it to me try john@720.com. Thanks.
Thanks for sending the link to Startup COP, but I can't download it. If you want to email it to me try john@720.com. Thanks.
John - you do not have a virus checker on your computer???
You really need to get one - also you can go here and check now:
http://housecall.antivirus.com/
and you can checkmark 'scan without registering'
You really need to get one - also you can go here and check now:
http://housecall.antivirus.com/
and you can checkmark 'scan without registering'
johnelstad : try downloading again. The ZD netsite was doing a Reorganization- I just tried and it worked OK.
ASKER
This was the most helpful answer, but I'm not sure it single-handedly solved the problem. My hard drive failed on Monday night (not virus related) and after installing the new one and setting everything up again all is well in the world. Thanks for your help.
Have you changed userprofiles, policies or rights lately?