dvdrom & diskette drive not working......
Posted on 2001-07-29
Help! My DVDRom and my diskette drive are not working. When I insert a CD, my monitor screen goes blank and then I have to restart my computer. I ran a Compaq diagnostics test and it says that I have errors with both drives.Both errors occured at the same time. The recommended action for the diskette drive is "Please put formatted 1.44MB media in disk drive and rerun test". For the DVDROM, it says, "Verify that media is present in the drive". I have checked all my settings and everything says that it's working fine, but it isn't. I don't know where to turn. Please help. My next step will be to call in PC on Call! Thank you! Jill Eddy