Solved

Email Sent not delivery and without bound back notification

Posted on 2001-07-30
7
244 Views
Last Modified: 2006-11-17
Hi,

I am using exchange 5.5

recently my client had complaint that email sent to them not deliver to their mailbox and there is no bound back email to the sender.

Some complaint email sent through distribution list not deliver to them although they are member of distribution list.

Any idea wat had happened ??
0
Comment
Question by:hmlau
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 1

Expert Comment

by:johnnyp
ID: 6335182
Obviously the mailbox used does exist otherwise failed mails would occur.  The only things I can think of are that the users mailbox has a redirect configured in Exchange or on the users Outlook client.  Also, do you have mailbox quotas running?  If the user logged on and ignored the warning message regarding their mailbox quota, any mail received after this, whilst the client is running would be lost if they have exceeded their received limit.
0
 
LVL 5

Accepted Solution

by:
Draak earned 10 total points
ID: 6336769
Are you using a mail relay. Most often, a unix based mail relay is used to transfer mail from the exchange to the internet and transfer the mails from the internet to the exchange server. If you have such a configuration, the mail relay can block mails without reporting it to either the sender or the exchange servers.

best regards

Draak
0
 
LVL 4

Expert Comment

by:bluezoo7
ID: 6338338
If you have it installed, Norton Antivirus for Exchange can slow down mail delivery by several hours, or even several days.

You can use message tracking to try to determine where the message is going.

bz7
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 1

Author Comment

by:hmlau
ID: 6342972
Thank Q  Draak and bluez007, I think both of you had answer my Question.

0
 
LVL 5

Expert Comment

by:Draak
ID: 6343547
no problem :)
0
 
LVL 44

Expert Comment

by:bruintje
ID: 7270459
Hello hmlau

this question is open for more then 2 months
time to clean up
if not stated otherwise

my recom will be
-PAQ
-points to Draak
-this will be finalized by an EE Moderator
-with no further update (15.09.2002)

PLEASE DO NOT ACCEPT THIS COMMENT AS ANSWER

HAGD:O)Bruintje
posted by ToolzEE v1.0
0
 

Expert Comment

by:Jgould
ID: 7297145
Question has been closed as per recommendation

JGould-EE Moderator
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question