Compaq Presario 7470 - Can't Find Hardware Drivers

Posted on 2001-07-30
Medium Priority
Last Modified: 2010-05-18
I'm updating a friend's Compaq Presario 7470 to Win2000 and I can't find out what kind of hardware is installed in the damn thing. Compaq.com doesn't have any real listing or any actual driver downloads (just these stupid "SoftPaqs"). I've never felt more disain for a computer manufacturer in my life. Does anyone know how I can find an actual hardware list for this system or a place where I can find individual device drivers? Someon please help.
Question by:420lou

Expert Comment

ID: 6336285
If the OS is Win98, look in the Device Manager (right click My COmputer and select Properties). This should be a good list of the current hardware. The driver files are listed with each device.

Expert Comment

ID: 6336301
For a more detailed list, Run:

hwinfo /ui

Note the space between the o and the /

Expert Comment

ID: 6336382
here are the list of the hardware of the your compaq presario 7470

1. SoundMax II ADI 188x soundcard
Driver location: ftp://ftp.compaq.com/pub/softpaq/sp18001-18500/SP18448.exe

2. Accton PCI Network Card
Driver location: ftp://ftp.compaq.com/pub/softpaq/sp15501-16000/SP15885.exe

3. Conexant HCF V.90 56K Data Fax PCI Modem
Driver location: ftp://ftp.compaq.com/pub/softpaq/sp17001-17500/SP17011.exe

4. PC-Tel Platinum Connect HSP56 Micromodem Drivers
Driver location: ftp://ftp.compaq.com/pub/softpaq/sp16501-17000/SP16794.exe

All the drivers available here are for win2000. It is advisable to download the latest version from the link that i have provided here

For the complete manual guide of your presario model you can download it at http://www.compaq.com/athome/support/msgs/7400

if you wish to vist compaq site to obtain the full detail visit http://web14.compaq.com/falco/sp_list.asp and enter the respective model number

SMB Security Just Got a Layer Stronger

WatchGuard acquires Percipient Networks to extend protection to the DNS layer, further increasing the value of Total Security Suite.  Learn more about what this means for you and how you can improve your security with WatchGuard today!

LVL 13

Expert Comment

ID: 6336398
the Win2k disk will have drivers for most if not all of the devices in the thing, so why not just install it and see what it comes up with?  About the only possibilities of no drivers on the 2k disk will be stuff like very brand-X modems, brand-X OEM network cards, and brand-X sound cards.  Anything else the 2k disk can handle at least long enough to get going.
LVL 14

Expert Comment

by:Don Thomson
ID: 6336515
Be very careful - Some Compaqs will only work with the OS they shipped with - If compaq doesn't have intructions on the upgrade to WIN2000  - go with God  -0 cause he's the only one who can help you
LVL 17

Expert Comment

by:theo kouwenhoven
ID: 6337030
Try to use Sandra from SiSoft, this will give you a compleet list of installed hardware.
For the download of the standard version, look on http://www.sisoftware.demon.co.uk/sandra/

Author Comment

ID: 6346974
Thanks everyone. All the hardware lists and downloadable "drivers" (Compaq calls them "SoftPaqs" - how cute) were useless. I wound up looking around on message boards for people having the same problems as me and was able to get all the drivers I needed. It was a pain in the ass, though. Compaq really, really blows. They make it so damn annoying to do anything to their boxes that they ship with. I think they do it on purpose. Again, thanks for all the help.

Expert Comment

ID: 6703813
Hi all,

This question has been open for quite awhile. I am going to allow feedback from the questioner and experts. If it is not resolved, I will delete or accept an answer based on the info I have been given. Experts, feel free to offer input, or even suggest who you  think is correct. I will monitor this question for a period of 5-7 days and come back and evaluate this question.

Questioner, if you were helped, chooses whom you would like to award the question to, and Accept Comment.

Thank you,
Community Support


Accepted Solution

ComTech earned 0 total points
ID: 6827851
User has answered own question.  Will refund points, and close.


Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question