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Why is email converting .jpg files to mime files ?

Posted on 2001-07-31
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Last Modified: 2010-04-25

User is using Outlook Express 5.02 on a Macintosh & when she sends .jpg files to a PC user, the PC user receives the .jpg files in a mime format & is unable to open the image file.

Simply need to be able to send .jpg files to a PC user & the PC user receive the image file in its original format.

Riverside
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Question by:riverside
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Expert Comment

by:weed
ID: 6339043
Is this to ALL PC users or just one in particular?
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Author Comment

by:riverside
ID: 6340572

Apparently only one user at this time has not been able to view the .jpg files.


Riverside
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by:weed
ID: 6341475
Then i would have to contend that there is something wrong with their computer and not the computer that is sending the JPEGs.
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Expert Comment

by:Dionysus
ID: 6369339
Can the person receiving the files just rename them by adding ".jpg" after the name?

With PC's sometimes that's all it takes.

Dion
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by:weed
ID: 6443312
Time to pick an answer riverside.
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by:macnetworks
ID: 6543722
Are there more than 1 .jpg files being sent at a time? Is the user receiving the .jpg files via an AOL account?
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Author Comment

by:riverside
ID: 6571937

Yes - sometimes multiple .jpg files are being sent.

Yes-  the user is using an AOL account to receive the files.

THX ...

Riverside
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by:macnetworks
ID: 6574060
AOL may have fixed this problem in newer releases of their software, but if you send multiple attachments to an AOL user, they get combined into a single mime file. I have seen exceptions to this, so I don't know all the rules AOL has for which files do or don't get combined. You can either send the files one per email, get the end user a mime decoding utility, or try the newer versions of the AOL software (the one file per email is probably the easiest).
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by:Computer101
ID: 6651558
Hello all,
I am Computer101, a moderator from Experts-Exchange and also an expert within this topic area. This
question has been open a long time.  What I am going to do is allow feedback from the questioner and
experts.  If it is not resolved, I will delete or accept an answer based on the info I have been given,
Experts, feel free to offer input.  I will monitor these questions for a period of 5-7 days and come
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Computer101
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Accepted Solution

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2aminPhoenix earned 400 total points
ID: 7164278
She needs to change the attachment encoding method to Base 64 Mime, no compression in Outlook.

Note:
If she is compressing mulitple files (which doesnt make much size difference with graphic files anway) she needs to make sure that Zipit, MacGzip or Stuffit is emulating a Pkunzip file.
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