Groupwise Server with 100% cpu utilization

Posted on 2001-08-01
Last Modified: 2007-12-19
We have a Groupwise 5.5 system setup on our network.  We have two Post offices and one of the servers where one of the post offices is loaded is constantly at 100% cpu utilization.  Our other PO is right around 7%.  Both are pretty steady at those rates.  Users on the trouble Post office are able to log in sometimes, but it takes a considerable amout of time to log in.  If we restart the server, the cpu utilization will return to a lower number, users can log in smoothly, and then the cpu utilization steadily climbs back up.  We also have a separate server that is running the web access agent, MTA, and GWIA.  All of the servers have 768mb ram.  Here's what we've tried so far:

-Top down rebuild
-Deleted and recreated the NGWGUARD.RFL
-Restarted all servers numerous times
-checked and replaced ngwguard.dc from software
-Called Novell technical support (they told us to do the top down rebuild)

Any recommendations on what to check for next to get the CPU utilization back down?  
Question by:jcollins1
  • 2
  • 2
  • 2
  • +4

Expert Comment

ID: 6343821
Do a purge on the volume that holds the Groupwisedatabases.
Is NDS healthy on the server?

Author Comment

ID: 6346140
Already tried purging.  There is plenty of space.  I've run a dsrepair also.  Still no luck.
LVL 10

Accepted Solution

tonnybrandt earned 100 total points
ID: 6351642
Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

LVL 16

Expert Comment

ID: 6351859
What type of NIC card are you using? Switches? Hubs?
LVL 10

Expert Comment

ID: 6353771
Check you QuickFinder Indexing parameters - perhaps QuickFinder is updating it's indexes during the day?

Expert Comment

ID: 6371562
Some additional questions:

Have you checked what process is consuming CPU?
Does both servers has equal hardware?
What NIC does this server has?
What OS version are you running?
Is OS patched?
LVL 16

Expert Comment

ID: 6432947
Check the profile - poster has 8 open questions - some left hanging from summer 2000. . .

Expert Comment

ID: 6433171
jcollins1, would you care to complete your old questions before opening new ones?  If I have to do it for you, you may not like the results.

Community Support

Ps. I would like to see this being done today.

Expert Comment

ID: 6465676
Thank you for coming back and answering.

Though I will change the grade, this thin defaluts to a B.

Community Support Moderator
LVL 10

Expert Comment

ID: 6465685
Thank you ComTech, and also you jcollins1.


Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to import SSL certificate into iFolder server? 2 747
eDirectory Server Transfer/Backup 2 689
log in log 7 558
IPX/SPX on Windows 7 (64-bit) 6 12,959
5 Ways to automate alert management in ConnectWise // The art of alerting is in automation. When humans are removed from the alerting process, errors are fewer and action is almost immediate. But how do you automate the alerting process and what …
Building a cohesive image for your brand is vital to making an impression on consumers. When the economy is tough, brands do better than unbranded  products. This can have a huge impact on your long-term profits, as the economy goes up and down.
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

680 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question