Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


Groupwise Server with 100% cpu utilization

Posted on 2001-08-01
Medium Priority
Last Modified: 2007-12-19
We have a Groupwise 5.5 system setup on our network.  We have two Post offices and one of the servers where one of the post offices is loaded is constantly at 100% cpu utilization.  Our other PO is right around 7%.  Both are pretty steady at those rates.  Users on the trouble Post office are able to log in sometimes, but it takes a considerable amout of time to log in.  If we restart the server, the cpu utilization will return to a lower number, users can log in smoothly, and then the cpu utilization steadily climbs back up.  We also have a separate server that is running the web access agent, MTA, and GWIA.  All of the servers have 768mb ram.  Here's what we've tried so far:

-Top down rebuild
-Deleted and recreated the NGWGUARD.RFL
-Restarted all servers numerous times
-checked and replaced ngwguard.dc from software
-Called Novell technical support (they told us to do the top down rebuild)

Any recommendations on what to check for next to get the CPU utilization back down?  
Question by:jcollins1
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
  • +4

Expert Comment

ID: 6343821
Do a purge on the volume that holds the Groupwisedatabases.
Is NDS healthy on the server?

Author Comment

ID: 6346140
Already tried purging.  There is plenty of space.  I've run a dsrepair also.  Still no luck.
LVL 10

Accepted Solution

tonnybrandt earned 400 total points
ID: 6351642
Enroll in September's Course of the Month

This month’s featured course covers 16 hours of training in installation, management, and deployment of VMware vSphere virtualization environments. It's free for Premium Members, Team Accounts, and Qualified Experts!

LVL 16

Expert Comment

ID: 6351859
What type of NIC card are you using? Switches? Hubs?
LVL 10

Expert Comment

ID: 6353771
Check you QuickFinder Indexing parameters - perhaps QuickFinder is updating it's indexes during the day?

Expert Comment

ID: 6371562
Some additional questions:

Have you checked what process is consuming CPU?
Does both servers has equal hardware?
What NIC does this server has?
What OS version are you running?
Is OS patched?
LVL 16

Expert Comment

ID: 6432947
Check the profile - poster has 8 open questions - some left hanging from summer 2000. . .

Expert Comment

ID: 6433171
jcollins1, would you care to complete your old questions before opening new ones?  If I have to do it for you, you may not like the results.

Community Support

Ps. I would like to see this being done today.

Expert Comment

ID: 6465676
Thank you for coming back and answering.

Though I will change the grade, this thin defaluts to a B.

Community Support Moderator
LVL 10

Expert Comment

ID: 6465685
Thank you ComTech, and also you jcollins1.


Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, WatchGuard's Director of Security Strategy and Research Teri Radichel, takes a look at insider threats, the risk they can pose to your organization, and the best ways to defend against them.
What we learned in Webroot's webinar on multi-vector protection.
In this video, Percona Solution Engineer Rick Golba discuss how (and why) you implement high availability in a database environment. To discuss how Percona Consulting can help with your design and architecture needs for your database and infrastr…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…
Suggested Courses

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question