Solved

Win2K doesn't restart from Terminal Server session

Posted on 2001-08-01
3
164 Views
Last Modified: 2010-04-13
On some of our servers running Win2k Advanced Server (SP1), we are running Terminal Server in Administration mode.  Sometimes (50% or more ?) when we try to reboot remotely (Shutdown->Restart) the system just shuts down to the "safe to power off" screen, and we loose control of the machine.

It happens under the local administrator account as well as user accounts with Admin and/or Power User privileges.

In most cases, these servers are in a server room, unattended.  Someone has to get clearance, then trot over to the room to reboot the server at the console!

Any ideas why this is happening, and how to correct it?  I went so far as to write an app that calls the ExitWindowsEx API to do the reboot.  The app performs flawlessly under all versions of Win2K when executed interactively, but becomes unreliable in a Terminal Services session!

Help! It has become impossible to remotely install or upgrade and reboot.  We now have to send someone to the console ?just in case?, and it?s driving us crazy!

0
Comment
Question by:RichHolt
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 5

Expert Comment

by:Draak
ID: 6343770
Richholt,

We had this problem too. From now on we use the resource kit app shutdown.exe with a /r parameter to reboot and eventually a /c to force kill all applications.

shutdown.exe is normally used to reboot a machine over the network.

best regards

draak
0
 
LVL 1

Accepted Solution

by:
lindr earned 200 total points
ID: 6344003
This is a known bug
http://support.microsoft.com/support/kb/articles/Q265/4/19.asp

It is fixed in SP2 but there is also a patch for the problem
http://www.microsoft.com/downloads/release.asp?releaseid=28136
0
 

Author Comment

by:RichHolt
ID: 6346045
Thanks!  I should have been more thorough in searching Microsoft's website.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
We have put together a white paper that aims to explain how MSPs can both improve their offering and ease the pain of after-hours service by: -Suggesting changes to workflow -Indicating how to rework policy to suit your team -Providing ConnectW…
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question