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Local printer is not automatically installed

Hi,

When one of my W2000 TS users is connecting to my system I receive the following error in my event log.

Driver HP DeskJet 670C Series Printer required for printer HP DeskJet 670C Series Printer is unknown. Contact the administrator to install the driver before you log in again.

Although the driver is on my TS, because I can create a printer locally.
All other users don't have this problem (but there is nobody with a HP 670C printer).


Roland
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wolfs
Asked:
wolfs
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1 Solution
 
dredgeCommented:
it sounds to me like the user who is having the problem does not have proper permissions to have this printer installed automatically?
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wolfsAuthor Commented:
And where can I check the permission of that particular user ?
The user is created on the domain controller, whitch is a NT4.0 data server.


Roland
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HousenetCommented:
-Check the Terminal server manager.. Right click RDP & click on permissions tab, check if the user has at least "user permissions".
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wolfsAuthor Commented:
I really can not find the options you specified.
When I start Terminal Server Manager, I can see users currently logged in into the system, sessions currently logged in.  If I right click on RDP (I suppose it is the RDP-TCP#### connection, I cannot find anything like permissions.


Roland
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batousaiCommented:
I think he meant Terminal Server Configuration in it also have a RDP and you can right click go to properties and one of the tabs or button allow you to set and view the permissions.
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wolfsAuthor Commented:
OK, in the Terminal Server Configuration I can see the RDP with user properties, but as I allready mentioned, my users are created on another server whitch is a my domain server.  So I do not see the users in this screen.
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geoffrynCommented:
What OS is the client using?  TS uses the friendly name of the driver to map from Win9x to 2000.  If they are different, 2000 cannot create the printer.  Is the printer parallel or USB?
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wolfsAuthor Commented:
The client has Windows 98.
Printer is parallel.
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geoffrynCommented:
What is the friendly name of the printer?  ie inthe Printers Control Panel applet what is it called?  some thing like "HP Deskjet 670c Standard"?
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wolfsAuthor Commented:
That I need to check, I can only do this on Monday
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wolfsAuthor Commented:
This is the message I receive, so perhaps this should be the printer name on the Win98

Driver HP DeskJet 670C Series Printer required for printer HP DeskJet 670C Series Printer is unknown. Contact the administrator to install the driver before you log in again.
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geoffrynCommented:
Or that is the name that Win98 is passing on and it is not in the list for 2000.
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wolfsAuthor Commented:
The printer on my Win2000 list = HP DeskJet 670C

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geoffrynCommented:
So if the friendly name being passed by the Win98 is "HP DeskJet 670C Series Printer"  2000 will not recognize it.  Try renaming the Win98 printer to the 2000 friendly name.
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wolfsAuthor Commented:
I've solved the problem
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DanRollinsCommented:
Hi wolfs,
You've requested to delete this question, but its status remains as 'Pending Delete' because one or more comments have been added.  Normally, the only way to fully delete such a Question is to post a message to Community Support and ask for assistance.

EE is making a one-time database sweep to purge the Pending Delete Questions automatically.  During this sweep:

    wolfs -- To allow the deletion to proceed:  Do nothing.
    EXPERTS -- Please DON'T POST a comment except to contest this deletion.

In the future, please refer to http://www.experts-exchange.com/jsp/cmtyHelpDesk.jsp#8 for instruction on deleting questions.

DanRollins -- EE database cleanup volunteer
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geoffrynCommented:
How did you solve the problem?
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wolfsAuthor Commented:
Yes,

We just bought another printer.


Roland
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DanRollinsCommented:
Recommended disposition:

    Refund points and save as a 0-pt PAQ.

DanRollins -- EE database cleanup volunteer
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NetminderCommented:
Per recommendation, points refunded and question closed.

Netminder
CS Moderator
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