Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Quantum DLT Tape Installation Problem

Posted on 2001-08-02
6
Medium Priority
?
790 Views
Last Modified: 2012-08-13
My hardware: Compaq Proliant 3000 Server.

My software: NT4.0 Server service pack 6.

Current tape drive (working, no problems): Compaq STD-9000 DAT drive.

Attempting to install: QUANTUM DLT1 external tape drive.

The installation is not working.

Details:

The Compaq Proliant 3000 has a SCSI port on the mother board.  I plug in the SCSI cable connected to the QUANTUM DLT drive.  I also plug in the SCSI terminator on the QUANTUM DLT drive as instructed in the installation manual.  

Turn on the QUANTUM DLT drive.  Turn on the server, watch it boot up.  The boot sequence detects the QUANTUM drive (ID 9).  

Once NT4.0 Server loads up, I go into the Tape applet in Control Panel and the system already shows the QUANTUM DLT7000 device listed (along with the previously existing Compaq STD-9000 tape device) but it indicates "driver not loaded" for the QUANTUM.

An INSTALL DRIVER dialog box automatically pops up, I choose QUANTUM from the select list and the system instructs me to insert the NT Server CD, which I do.  It loads the driver (or says it does), I reboot the system, but when I check again in the tape applet it still says "driver not loaded" and we go through the loading-driver steps again (and again and again and again, as many times as I want) without any good result.

Also, I checked in the DEVICES applet in Control Panel and it shows a device qic117 as disabled.  I try changing that first to automatic, and then to system, each time rebooting the system, but it never starts.  If I try to start it with the start button I get this error:

"Could not start the qic117 service.  Error 0020: The system cannot find the device specified."

Something else:  In Windows NT Diagnostics, I found that the floppy drive and the qic117 are both on IRQ6.  I disabled the floppy from the hardware profile and rebooted (so temporarily no floppy drive) but it did not improve my situation regarding the DLT tape drive.

Any suggestions on how to get this thing working?
0
Comment
Question by:gateguard
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 7

Accepted Solution

by:
jlauster earned 800 total points
ID: 6347109
0
 
LVL 2

Expert Comment

by:newwavepro
ID: 6347437
Also if you are not using one of the onboard Serial ports disable it instead of the floppy drive, if they have not been disabled and install jlauster driver

Error 20: states its an improper memory address

 which is why your having problems with it asking for the proper IRQ with the SCSI ID you have.
0
 
LVL 7

Expert Comment

by:frache
ID: 6347716
You load a bad driver ( not for your Quantum Dlt model).
0
Looking for the Wi-Fi vendor that's right for you?

We know how difficult it can be to evaluate Wi-Fi vendors, so we created this helpful Wi-Fi Buyer's Guide to help you find the Wi-Fi vendor that's right for your business! Download the guide and get started on our checklist today!

 
LVL 63

Expert Comment

by:SysExpert
ID: 6350063
I would get the latest DLT drivers fro NT, and also update your COmpaqs drivers.
Also reinstall sp6a !!

I hope this helps !
0
 

Author Comment

by:gateguard
ID: 6350606
that's all i needed

thanks
0
 
LVL 7

Expert Comment

by:jlauster
ID: 6350683
Glad it worked. Thanks.

John
0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Does your iMac really need a hardware upgrade? Will upgrading RAM speed-up your computer? If yes, then how can you proceed? Upgrading RAM in your iMac is not as simple as it may seem. This article will help you in getting and installing right RA…
This is about my first experience with programming Arduino.
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question