Solved

Quantum DLT Tape Installation Problem

Posted on 2001-08-02
6
785 Views
Last Modified: 2012-08-13
My hardware: Compaq Proliant 3000 Server.

My software: NT4.0 Server service pack 6.

Current tape drive (working, no problems): Compaq STD-9000 DAT drive.

Attempting to install: QUANTUM DLT1 external tape drive.

The installation is not working.

Details:

The Compaq Proliant 3000 has a SCSI port on the mother board.  I plug in the SCSI cable connected to the QUANTUM DLT drive.  I also plug in the SCSI terminator on the QUANTUM DLT drive as instructed in the installation manual.  

Turn on the QUANTUM DLT drive.  Turn on the server, watch it boot up.  The boot sequence detects the QUANTUM drive (ID 9).  

Once NT4.0 Server loads up, I go into the Tape applet in Control Panel and the system already shows the QUANTUM DLT7000 device listed (along with the previously existing Compaq STD-9000 tape device) but it indicates "driver not loaded" for the QUANTUM.

An INSTALL DRIVER dialog box automatically pops up, I choose QUANTUM from the select list and the system instructs me to insert the NT Server CD, which I do.  It loads the driver (or says it does), I reboot the system, but when I check again in the tape applet it still says "driver not loaded" and we go through the loading-driver steps again (and again and again and again, as many times as I want) without any good result.

Also, I checked in the DEVICES applet in Control Panel and it shows a device qic117 as disabled.  I try changing that first to automatic, and then to system, each time rebooting the system, but it never starts.  If I try to start it with the start button I get this error:

"Could not start the qic117 service.  Error 0020: The system cannot find the device specified."

Something else:  In Windows NT Diagnostics, I found that the floppy drive and the qic117 are both on IRQ6.  I disabled the floppy from the hardware profile and rebooted (so temporarily no floppy drive) but it did not improve my situation regarding the DLT tape drive.

Any suggestions on how to get this thing working?
0
Comment
Question by:gateguard
6 Comments
 
LVL 7

Accepted Solution

by:
jlauster earned 200 total points
ID: 6347109
0
 
LVL 2

Expert Comment

by:newwavepro
ID: 6347437
Also if you are not using one of the onboard Serial ports disable it instead of the floppy drive, if they have not been disabled and install jlauster driver

Error 20: states its an improper memory address

 which is why your having problems with it asking for the proper IRQ with the SCSI ID you have.
0
 
LVL 7

Expert Comment

by:frache
ID: 6347716
You load a bad driver ( not for your Quantum Dlt model).
0
Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

 
LVL 63

Expert Comment

by:SysExpert
ID: 6350063
I would get the latest DLT drivers fro NT, and also update your COmpaqs drivers.
Also reinstall sp6a !!

I hope this helps !
0
 

Author Comment

by:gateguard
ID: 6350606
that's all i needed

thanks
0
 
LVL 7

Expert Comment

by:jlauster
ID: 6350683
Glad it worked. Thanks.

John
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
robocopy 33 145
Thoughts on PC Doctor 11 72
trying to format an ssd 7 34
what am i doing here 3 49
In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question