Solved

hh.exe Application Error

Posted on 2001-08-06
4
828 Views
Last Modified: 2007-12-19
In have Win2K, and when i go START->HELP from the desktop i get the following error

hh.exe Application Error

The instruction at "0x5d3303f6" referenced memory at "0x5d8984f0". The memory could not be "read".

When i try and debug it, the following appears in the VC++ debugger


Unhandled exception in hh.exe HHCTRL.OCX: 0xC0000005: Access Violation

I get a similar error when i try and use my MSDN library.

I have tried deleting my hh.dat file, but it makes no difference.

Does anyone know why i cant use any of my help files (this included Word, Excel etc..)


System: AMD700,512MB,Voodoo 3 2000 PCI, Win2k, Office XP

0
Comment
Question by:AntBon
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 32

Expert Comment

by:jhance
ID: 6357401
Perhaps this:

http://support.microsoft.com/support/kb/articles/Q217/5/78.ASP

Otherwise, you may need to re-install IE or install a newer version of IE.  It's possible your existing copy is trashed.
0
 
LVL 16

Accepted Solution

by:
GUEEN earned 50 total points
ID: 6357695
Go to start  |  run   and type   sfc.exe /scannow


See here:
http://support.microsoft.com/support/kb/articles/Q235/4/05.ASP


Sometimes installing another version of the MSDN Library corrupts the Hhcolreg.dat file. This has been known to happen more frequently when the MSDN Library is installed from a network location.
 
Try manually uninstalling the MSDN Library.
 
Q240350 HOWTO: Manually Uninstall the MSDN Library

http://support.microsoft.com/support/kb/articles/Q240/3/50.ASP
0
 

Author Comment

by:AntBon
ID: 6358486
So would you suggest the problem is with IE ?. Maybe i should get the latest service pack.

Thanks for the hint with sfc.exe /scannow. I'll give that a go tonight !

0
 

Author Comment

by:AntBon
ID: 6361079
start  |  run   and type   sfc.exe /scannow..............NICE ONE !!!! I couldn't believe my eyes when it worked...UNBELIEVEABLE, i am well chuffed....

THANKS VERY MUCH
0

Featured Post

What Is Transaction Monitoring and who needs it?

Synthetic Transaction Monitoring that you need for the day to day, which ensures your business website keeps running optimally, and that there is no downtime to impact your customer experience.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Article by: Justin
In light of the WannaCry ransomware attack that affected millions of Windows machines, you might wonder if your Mac needs protecting. Yes, it does and here is how to do it.
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question