• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 856
  • Last Modified:

hh.exe Application Error

In have Win2K, and when i go START->HELP from the desktop i get the following error

hh.exe Application Error

The instruction at "0x5d3303f6" referenced memory at "0x5d8984f0". The memory could not be "read".

When i try and debug it, the following appears in the VC++ debugger


Unhandled exception in hh.exe HHCTRL.OCX: 0xC0000005: Access Violation

I get a similar error when i try and use my MSDN library.

I have tried deleting my hh.dat file, but it makes no difference.

Does anyone know why i cant use any of my help files (this included Word, Excel etc..)


System: AMD700,512MB,Voodoo 3 2000 PCI, Win2k, Office XP

0
AntBon
Asked:
AntBon
  • 2
1 Solution
 
jhanceCommented:
Perhaps this:

http://support.microsoft.com/support/kb/articles/Q217/5/78.ASP

Otherwise, you may need to re-install IE or install a newer version of IE.  It's possible your existing copy is trashed.
0
 
GUEENCommented:
Go to start  |  run   and type   sfc.exe /scannow


See here:
http://support.microsoft.com/support/kb/articles/Q235/4/05.ASP


Sometimes installing another version of the MSDN Library corrupts the Hhcolreg.dat file. This has been known to happen more frequently when the MSDN Library is installed from a network location.
 
Try manually uninstalling the MSDN Library.
 
Q240350 HOWTO: Manually Uninstall the MSDN Library

http://support.microsoft.com/support/kb/articles/Q240/3/50.ASP
0
 
AntBonAuthor Commented:
So would you suggest the problem is with IE ?. Maybe i should get the latest service pack.

Thanks for the hint with sfc.exe /scannow. I'll give that a go tonight !

0
 
AntBonAuthor Commented:
start  |  run   and type   sfc.exe /scannow..............NICE ONE !!!! I couldn't believe my eyes when it worked...UNBELIEVEABLE, i am well chuffed....

THANKS VERY MUCH
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now