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Netscape v4.78: POSTAL.DLL???

Posted on 2001-08-07
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Last Modified: 2008-02-26
EVERY time I launched Netscape v4.76, I'd get this message after the splash page ran:

You have configured Netscape Communicator to use an external mail program, but since
the POSTAL.DLL can't be found, Netscape messenger will be used instead.


I installed v4.78 in the hopes this would resolve the problem, to no avail.

I personally don't mind using Netscape messenger instead, since I don't recall ever trying
to configure Netscape to use an external mail program.  But the error is a pain to deal with since it pops up every time and has to be manually cleared by clicking OK.
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Question by:jlw011597
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2 Comments
 
LVL 7

Accepted Solution

by:
bjt3 earned 100 total points
ID: 6361617
Sounds like the alternate email features got activated. Try turning them off and see if that helps:

- exit all Netscape applications
- go to c:\program files\netscape\users\<yourusername>
- Copy prefs.js to a backup (prejs.jsbackup)
- Edit prefs.js with Notepad or Wordpad
- Look for likes with "altmail" in them.  Specifically,

        user_pref("mail.use_altmail", true);
        user_pref("mail.use_altmail_for_news", false);
        user_pref("mail.altmail_dll", "nsoutlook.dll");

  If you find them, remove them.
  (the most important lines are probably the first 2)

- Save prefs.js, exit the editor and restart Netscape
- See if this fixed your problem.
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Author Comment

by:jlw011597
ID: 6364360
THANKS.  That did it!
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