Int. Explorer Ratings.Pol not functioning properly

Posted on 2001-08-07
Medium Priority
Last Modified: 2012-06-27
While cleaning up the hard drive that the children almost completely filled, I must have deleted a file
necessary for Internet Explorer to run without reseting the content advisor each time.

I went to the (ha ha) MS site for help.  I renamed the ratings.pol folder to .old per their instructions.
 It will not hold the changes that I make.  Each time I have to go to tools and reset everything.

Great way to keep the kids off the internet on this machine, but hard on the husband who is used to
just sitting down and clicking the "e".

Question by:wtpoohcash
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
  • +3
LVL 16

Expert Comment

ID: 6362601
Close out of IE one more time and delete the ratings.pol again - then go to Start  |  run  and type
Now go to  File  |  export to back up your registry
Next find this key:
Right click on it and select delete.
Now reboot and then test to see if content works.

Expert Comment

ID: 6370553

Go into the options, on the Gebneral tab, chooose "users can see sites that have no rating"


Author Comment

ID: 6374712
Under Internet Options in the General Tab, that is not an option for me to choose.

When I go into regedit and delete the ratings key it will not hold on to that command when I reboot or even close explorer and try to get back in.

Could this be a virus?  I have run Norton several times and not found anything.

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

LVL 16

Expert Comment

ID: 6374717
Also look under hkey_current_user -- did you enable different users on your computer?
LVL 16

Expert Comment

ID: 6374734
Credit:  John Clifford Hole [MVP] [of Enfield,Middlesex,UK]

1)  Go to Start/Run type in Regedit. select OK, this will open the editor.

2)  Select Edit/Find, type in the word Ratings make sure that all 3 boxes under "look in" are checked. Now select  Find Next. The search could take a couple of minutes.

3)  Now you should see an open folder, in the left Window, named  Ratings.In the right Window you should see the word  KEY  with a string of numbers behind it. Right Click on the word KEY and select  Delete  from the pop up
menu there. Now exit the Registry Editor.

3a) If the search for Ratings doesn't find the Ratings Value, then try to go to it's location manually. Navigate down to the following Key.


4)  Next, Open Windows Explorer and go to C:\WINDOWS\SYSTEM, locate the file RATINGS.POL and delete it. (THis is a hidden file, so you may need to select
the option to "Show all files" in order to see it)

*Reboot the system.*

5)  Now open Internet Explorer (don't log on) Go to View/Options/Security Tab (in IE4 this will be: View/Internet Options/Content) Click on the button
that say's "Disable Ratings" (This button may say "Enable Ratings", Either way, click on it) Next enter a Password in the top box and re-enter it in the bottom box, click on OK.

6)  You will now get a message saying "Content Advisor has been turned on",select OK. Now select Disable Ratings, it will prompt you for the password that you just entered, enter the password and select Disable Ratings. You
will get another dialog box that say's "Content Advisor has been turned

LVL 16

Expert Comment

ID: 6375276
Lets wait on reghkr on this one - I am sure he will have more ideas :)

Expert Comment

ID: 6375499

You stated ratings.pol folder. There is no ratings.pol folder, it's a file as detailed by shekerra's comment.

This is my standard reply to this problem, it's just a simplified method as detailed by shekerra. She should be awarded the points if it works.

 Go To Start>Run, type regedit.
Navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Ratings
and delete the Ratings key.
You navigate through the registry very similar to Explorer, when you click a key, the key expands, then keep expanding until you hit the Ratings key. Right-click on it and choose delete. Choose Yes to confirm.
You'll also need to find a file called ratings.pol, which is a hidden file in c:\windows\system and delete it also.
To view hidden files open Explorer go to View>FolderOptions, click the View tab, and check Show All Files.

The only other thing I can think of is to open regedit and locate

HKEY_CURRENT_USER\ Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerIf there is an entry named NoSaveSettings with a value of 1, right-click on NoSaveSettings, choose modify and type in the number 0

LVL 27

Expert Comment

by:Asta Cu
ID: 6466903
I believe you've been helped here, any news for the Experts who assisted you?  This may just have been overlooked.



Expert Comment

ID: 6636956
Please return to your open question to update/finalize.

Community Support Moderator @ Experts Exchange

Expert Comment

ID: 6791750
It's time to clean up this topic area and that means taking care of this question. Your options at this point are:

1. Award points to the Expert who provided an answer, or who helped you most. Do this by clicking on the "Accept Comment as Answer" button that lies above and to the right of the appropriate expert's name.

2. PAQ the question because the information might be useful to others, but was not useful to you. To use this option, you must state why the question is no longer useful to you, and the experts need to let me know if they feel that you're being unfair.

3.  Ask Community Support to help split points between participating experts.  Just comment here with details.

4.  Delete the question because it is of no value to you or to anyone else.  To use this option, you must state why the question is no longer useful to you, and the experts need to let me know if they feel that you're being unfair.

If you elect for option 2, 3 or 4, just post comment with details here and I'll take it from there.  We also request that you review any other open questions you might have and update/close them.  Display all your question history from your Member Profile to view details.


----------------------->>>>>>>>>>>>>>    Hi Experts:

In the event that the Asker does not respond, I would very much appreciate your opinions as to which Expert ought to receive points (if any) as a result of this question.  Likewise, you can also suggest that I PAQ or delete the question.  Please let me know if no response the next 3 days.

NEW topic areas added Feb 8, 2002.  http://www.experts-exchange.com/jsp/zonesAll.jsp

Thank you everyone.

Moondancer :)
Community Support Moderator @ Experts Exchange

Accepted Solution

Computer101 earned 0 total points
ID: 6806549
Points reduced to 0 and placed in PAQ.

Thank you
CS Moderator

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After uninstalling Opera browser (for example ver. 10.63), your attempts to open a web page by clicking on a URL link may fail with an error message.  The error is "This operation has been canceled due to restrictions in effect on this computer. Ple…
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question