Posted on 2001-08-08
Last Modified: 2010-04-06

When i try to press on F1 key (to get some help from delphi IDE)
i got and error message
"Preparing Help file for first use : WinHlp32 - Application Error" ...... The memory could not be "read"

Why ?

Question by:asi
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LVL 27

Expert Comment

ID: 6363620
? maybe you are low on memory

Expert Comment

ID: 6363774
Have you scanned your hard drive with Scandisk yet??

Author Comment

ID: 6363783
I"m using win2000 Pro
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LVL 20

Expert Comment

ID: 6363937
Hmmm... Are you (still) using some of my packages? In that case please try to disable the package "madHelp". I don't think it's guilty, but maybe it's worth the try just to be sure...   :-/

Regards, Madshi.

P.S: Which Delphi version are you using? D6 has introduced a new help system which seems to be a bit on the weak side.
LVL 44

Expert Comment

ID: 6364345
Could be a faulty memory module or as mhieta suggested do a scandisk which actually there isn't literally a scandisk in Win2000. If you are not familiar with how to do this in Win 2000 open Control Panel > Computer Management and look under the node "Storage" and then click on "Disk management". From there right click on the disk in question and choose "Properties" then select the "Tools" tab and then click the "Check Now" button. A window will popup with two check boxes so check both of them. Chances are Win 2000 will give a message that it couldn't proceed but will give you the option to schedule it at the next restart so select OK and then reboot. If this doesn't help try grabbing that help file off of the Delphi disk and copy it over to the same directory where the one you are having trouble with.

The Crazy One

Author Comment

ID: 6364386
I just copy the delphi help directory from another computer
and the problem solved !

Expert Comment

ID: 6844658
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Netminder earned 0 total points
ID: 6887775
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