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PCMCIA Card problem!

Posted on 2001-08-10
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Last Modified: 2011-10-03
My cousin has an old laptop, from the manual it seems to have a Cirrus-Logic PCMCIA slot ,no driveres included, so I used the driver in W95.

He has a PCMCIA Fax/Data Modem Zoltrix 1.44 that windows detects automatically when inserted as a Cirrus-Logic Modem.

At the Zoltrix site: "... the Cirrus-Logic driver included in W95 drivers works fine wit..."

Apparently the modem would work fine, but when I enter:
Control Panel --> Modems --> Diagnostics --> More Info
this message is displayed: "Couldn't open port".

The question is: "Does that precisley means that the PCMCIA modem isn't working? Knowing that there are no conflicts at all..!"
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Question by:ahmedsoliman
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by:Topace
ID: 6375123
You know what, I am having the same problem with a PCMCIA card that I have.  I have tried installing new drivers, and even the drivers from a diskette that came with the Laptop, but to no avail.  The computer I am having trouble with is a Compaq Presario 1235 Laptop.  It comes with what appears to be a Lucent v90 Voicemodem...a fairly common modem to get drivers for.  However, like I stated, all drivers that I install simply do not help the problem any.  Compaq tech support simply referred me to the driver diskette that came with the computer, and said that somehow that would magically fix the problem.  I tried their solution, even though I thought it would be of no use, and guess what...I was right.  Moral of story?  Compaq tech support isn't worth 2 cents.  heh.  I will be interested in learning how this turns out for you.  


~ace
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Expert Comment

by:DabRain
ID: 6375151
I am only guessing here, but you have installed the PCMCIA drivers.
I have in the past had to go into device manager and reinstall or upgrade the drivers, cant remember the exact details, before yesterday, but the PCMCIA drivers had to be installed before the modem drivers.
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Expert Comment

by:rid
ID: 6375159
Try this:
Remove modem physically and in safe mode - device manager. Then restart witout modem and run PCMCIA applet in control panel. Shut down, insert modem and restart. I recently had a similar situation and this helped. Not same brand of laptop and modem, but same PCMCIA controller brand.
Regards
/RID
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Expert Comment

by:SysExpert
ID: 6375671
If the above does not work, also check any PCMCIA options in the BIOS.

As a last ditch effort, check the device manager for conflicts,

Next try to use a STANDARD modem or standard PCMCIA modem that win95 includes.

I hope this helps !
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Author Comment

by:ahmedsoliman
ID: 6376985
DabRain: I don't get the point quite well.

rid: Tried it, and the result: "Couldn't open port".

SysExpert: .Only this option in BIOS: (PCMCIA Boot Function :Enabled)
        .Checked it, no conflicts.
        .Windows detects it automatically before I can move a lip, and there is no "Driver" tab for the card in the device manager to update driver.

Any other suggestions?
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by:SysExpert
ID: 6377188
Did you try using the Standard modem or tandard PCMCIA modem drivers ??

These sometimes work better than the original drivers.

I would just try to make sure that you  are using a standard COM port for the modem definitions.

I hope this helps !
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by:LoungeLizard
ID: 6378302
If you have WIN98 handy, and don't mind re-installing software, try to do a clean install of WIN98 (you might try a upgrade first, remember to backup important files first). I once struggled for A WEEK with the same problem, everything looks OK but I could not my card running. I installed WIN98 and all problems were gone!
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Author Comment

by:ahmedsoliman
ID: 6379162
SysExpert: I can't use the standard modem drivers beacause Windows detects the card automatically before I can move a lip, and there is no "Driver" tab in the device manager to update the driver from.

LoungeLizard: The laptop is OLD, 8MB RAM, can't install W98.
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Expert Comment

by:rid
ID: 6379277
Have you tried disabling onboard serial ports in BIOS. That might clear the field for the modem.
Just a thought.
/RID
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Author Comment

by:ahmedsoliman
ID: 6383343
I'll try...
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Author Comment

by:ahmedsoliman
ID: 6387521
No use, I lost hope..
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Expert Comment

by:rid
ID: 6387709
Sorry to hear that. What laptop is this? Perhap there are proprietary drivers for PCMCIA controller? What happens if you run the PC-card applet in control panel. Does the modem show? It should. What does device manager say about PC-card controller? It may be listed under ?other devices, which means there might be an idea to try to add drivers manually.
Regards
/RID
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Author Comment

by:ahmedsoliman
ID: 6388022
rid:
       1)This is a FMA7600 Notebook Computer - as I think.
       2)Perhaps, but I think the current driver works well.
       3)Yes the modem shows in the right socket.
       4,5)It is listed correctley under "PCMCIA socket"
Yes there is an idea to try to add drivers manually, but I think the socket driver is fine. Also, I changed the driver several times (through the drivers included in W95 for PCMCIA sockets) but the same happens everytime..
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Author Comment

by:ahmedsoliman
ID: 6388040
<HTML><FONT face=Tahoma><B>Any Suggestions?</B></FONT></HTML>
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by:Topace
ID: 6408315
Actually, just to comment about reinstalling windows 98:

I tried to clean out a presario 1235 HD by reformatting and reinstalling win 98, and that's when this problem arose -- the same problem ahmedsloiman is dealing with right now.  Reinstalling the OS doesn't help anything.  

~ace
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by:SysExpert
ID: 6408365
OK, DO you know for a fact that

1) The PCMCIA socket is actually OK, have you tested it with a known working PCMCIA card.

2) Has this  modem card been tested in a different machine ??

3) What resources is this modem using ??

I hope this helps !
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by:Topace
ID: 6415025
I need to ask something.  I looked at IRQs on the laptop I am working on, under device manager, and then computer and properties.  It has two or three devices listed for some IRQs, including the ones the PCMCIA ports are using.  I assume this isn't good, but I tried to change the PCMCIA ports to an unused IRQ, to no avail.  It simply says that it's not a resource I can change.  Perhaps the PCMCIA ports on ahmedsoliman's laptop also have the same problem.  

Is it a big problem if some IRQs have two or more devices listed with them?  Usually I would say yes, this is a problem, but some of the devices I have never seen before -- like an "IRQ holder for PCI steering" and both IDE controllers are on one IRQ... Anyone know what I could do to change these?  Perhaps this may solve the problem.


~ace
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Author Comment

by:ahmedsoliman
ID: 6415313
Well guys, now I'm in relief; THE MODEM WORKED!!

The problem was that I forget something, I had installed a configuration program for PCMCIA named "CardSoft". I then removed it and removed the lines from AUTOEXEC and CONFIG.
The program was dedicated for W3.11 (16-bit programming).

So when I removed the PCMCIA socket form the device manager and installed it again, a wizard opens for helping installing the card that asks for any programs that conflict with the 32-bit W95 - everytime I click "No" - but this time I clicked "Yes" so it opened the AUTOEXEC and CONFIG and WIN.INI for me to choose what to remove.

And as expected it was there in WIN.INI, a silly line left that when removed it removed my pain...
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by:SysExpert
ID: 6415601
Great !!
I'm glad you got this working.

To distribute points you can accept a comment as an answer or

You can open up new questions with points for each expert with a subject like " For xxxnname" for help with...
, and notify the experts here of what you did and perhaps even provide the links,

or

You can put in a request to                    
http://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
to distribute the points in any manner you think is proper.
This is especially true when you think you have received good information from more than one person.

     I hope this helps !
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by:ahmedsoliman
ID: 6416261
I like the second choice, I'll open up new questions.
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by:ahmedsoliman
ID: 6416271
Search for your questions
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by:ComTech
ID: 6703900
Hi all,

This question has been open for quite awhile. I am going to allow feedback from the questioner and experts. If it is not resolved, I will delete or accept an answer based on the info I have been given. Experts, feel free to offer input, or even suggest who you  think is correct. I will monitor this question for a period of 5-7 days and come back and evaluate this question.

Questioner, if you were helped, chooses whom you would like to award the question to, and Accept Comment.  It is your responsibility to complete this question.

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PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER
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