ljaques
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Getting a ntoskrnl.exe exception error on boot up -- DESPARATELY NEED HELP!!
Hi,
I just got my Lotus Notes installed on my networked company computer with special ids, etc successfully. I then proceeded to install Easy CD Creator 5. When it says it has to restart the computer and i tell it to proceed it goes to a black screen and sits there indefinitely. I decide to flick off and on the machine and let it boot back up into Win2000 (it requires a login name and pass). During the boot up process (the picture bitmap screen with the progress bar) the screen turns blue and shows white letters saying:
--------------------------
*** STOP 0x0000001E (0xC0000005,0x8041F228,0x0
*** Address 8041F228 base at 80400000, DateStamp 384d9b17 - ntoskrnl.exe
If this is trhe first time you've seen this Stop error Screen, restart your computer. If this screen appears again, follow these steps:
--------------------------
It mentions a few suggestions which doesn't help. My strong guess is that Easy CD Creator killed my Win2000 =(. Is there a way to remedy this problem? I notice that it gives the Exception error BEFORE asking for my login name and password which makes me believe it is not a corrupted registry.
I popped in my Win2000 CD and told it to repair Win2000 and it ddidn't work at all. I tried booting in Safe Mode and it STILL gives the same error message.
Is there a way to maintain my already installed files (ESPECIALLY my Lotus Notes configurations) without killing my win2000 (reinstalling it fresh).
PLEASE, PLEASE HELP!!!!
I just got my Lotus Notes installed on my networked company computer with special ids, etc successfully. I then proceeded to install Easy CD Creator 5. When it says it has to restart the computer and i tell it to proceed it goes to a black screen and sits there indefinitely. I decide to flick off and on the machine and let it boot back up into Win2000 (it requires a login name and pass). During the boot up process (the picture bitmap screen with the progress bar) the screen turns blue and shows white letters saying:
--------------------------
*** STOP 0x0000001E (0xC0000005,0x8041F228,0x0
*** Address 8041F228 base at 80400000, DateStamp 384d9b17 - ntoskrnl.exe
If this is trhe first time you've seen this Stop error Screen, restart your computer. If this screen appears again, follow these steps:
--------------------------
It mentions a few suggestions which doesn't help. My strong guess is that Easy CD Creator killed my Win2000 =(. Is there a way to remedy this problem? I notice that it gives the Exception error BEFORE asking for my login name and password which makes me believe it is not a corrupted registry.
I popped in my Win2000 CD and told it to repair Win2000 and it ddidn't work at all. I tried booting in Safe Mode and it STILL gives the same error message.
Is there a way to maintain my already installed files (ESPECIALLY my Lotus Notes configurations) without killing my win2000 (reinstalling it fresh).
PLEASE, PLEASE HELP!!!!
ASKER CERTIFIED SOLUTION
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If the above does not work you might be able to recover by again using the recovery console and copying the
MULTIPROCESSOR kernel to your Windows 2000 directory:
Use EXTRACT to copy ntkrnlmp.exe from i386\driver.cab on the CD to %systemroot%\system32\ntos
to %systemroot%\system32\ntkr
MULTIPROCESSOR kernel to your Windows 2000 directory:
Use EXTRACT to copy ntkrnlmp.exe from i386\driver.cab on the CD to %systemroot%\system32\ntos
to %systemroot%\system32\ntkr
Before you do any of that try this!
Hit F8 as it boots, choose to use the last known good configuration (L to switch to it) and see if it boots then. Sometimes this will work.
Have you tried booting in VGA mode?
Hit F8 as it boots, choose to use the last known good configuration (L to switch to it) and see if it boots then. Sometimes this will work.
Have you tried booting in VGA mode?
ASKER
WOW! Great Job! Thank YOU!
Anytime my friend!
2) To restore your original, I would try using the original ERD floppy Or the info from the \repair directory - but if you did not udate it, it will have old data.
I would first recover the data, and then worry about the rest.
I hope this helps !