Solved

CD drives not available - Your registry might be corrupted. (Code 19)

Posted on 2001-08-12
9
465 Views
Last Modified: 2012-05-05
I was in the middle of burning a VideoCD using Nero, when it crashed.

My 2 CD drives are no longer showing in My Computer. When I go to the Device Manager they both have a yellow exclamation mark and say:

Your registry might be corrupted. (Code 19)

I have tried removing them both and reinstalling, but did not work.

I do not have a recent registry backup.

any other ideas?
0
Comment
Question by:snicoll72
9 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 6378024
1) Have you tried running the  win2k install in repair mode and tell it to repair the hardware regstry ?

2) You repair directory should contain a registry from the original install or soon thereafter. You might consider using that.

3) Reinstall win2k into a new directory, and compare the hardware section of the working and non-working registries.

4) Download regclean 4.1a or newer from MS and see if this helps !

I hope ths helps !
0
 
LVL 63

Expert Comment

by:SysExpert
ID: 6378029
Do you have any Norton Utilities or similar that might contain a registry checker.

Make sure you backup your registry etc NOW, before you play with it - Use the MS backup program.

ALso

http://www.winguides.com/downloads.php?guide=registry

registry cleaner regclean and others registry repair tools
http://www.easydesksoftware.com/

Commercial - http://www.rosecitysoftware.com/Reg1Aid/

I hope this helps !
0
 
LVL 16

Accepted Solution

by:
GUEEN earned 100 total points
ID: 6378255
See if you have this key in your registry for 'upperfilters' and 'lowerfilters'

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318)
If so export it to a backup directory and then delete the two filter keys listed above.  Then go to device manager and remove the exclamation marks and reboot.
0
 
LVL 16

Expert Comment

by:GUEEN
ID: 6378262
Also completely uninstall Nero software before doing the above.
0
Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

 
LVL 25

Expert Comment

by:dew_associates
ID: 6378304
Well done Shekerra!

snicoll, there's no backup registry in Windows 2000 from the installation similar to that of Windows 98.

Follow Shekerra's advice, or use the repair console or use your Emergency Repair Disks or run a repair from the installation CD.

Dennis
0
 

Author Comment

by:snicoll72
ID: 6378328
Man you are a genius!

I had already tried all the Emergency Repair stuff and Norton Utils...nothing worked.

I removed those 2 keys and back the CDs came!

Thank you!!!!

Can I ask how you knew that?
0
 
LVL 16

Expert Comment

by:GUEEN
ID: 6378340
Yes - I used to work for a university and we had that problem on a test W2K station that I had going with the same software.  I never could put anything to sleep - so we pecked at it all summer - and to date I still don't recall where we got that key info from. . .or if it was from ghosting and using registry utilities to get it to work - who knows!  But it works.
0
 
LVL 16

Expert Comment

by:GUEEN
ID: 6378341
BTW Snicoll72 - thanks!
0
 

Expert Comment

by:TheMakeR999
ID: 15029400
BIG THX to shekerra. Amazing! Worked directly. Now I have my drives back! This site and all it's contributer is worth all the money I pay every month. Solutions for every problem that I have come across. Once again: BIG THX
Kenth Andersson Sweden
0

Featured Post

Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

Join & Write a Comment

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
In  today’s increasingly digital world, managed service providers (MSPs) fight for their customers’ attention, looking for ways to make them stay and purchase more services. One way to encourage that behavior is to develop a dependable brand of prod…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now