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rmk

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Error 2213 in Access 2002

I've just upgraded an application for of my clients from Access 97 to Access 2002. Now when they try to print or preview reports, several workstations are getting "error 2213 - There was a problem retrieving printer information for this object. The object may have been sent to a printer that is unavailable.@@@1@@1."  All reports are set up to print to the default printer and each of these work stations supposedly has a default printer. I don't know if the client upgraded from Office 97 to Office XP or if they did a fresh install of Office XP. Any ideas?
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MacRena
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rmk,

This is all I could find on this error:
************************************************
http://support.microsoft.com/support/kb/articles/Q282/3/85.ASP

KB Article ID: Q282385

ACC2002: Cannot Modify Reports If Adobe PDFWriter Is the Default Printer

The information in this article applies to:
Microsoft Access 2002

SYMPTOMS
When you run Microsoft Access on a computer that is running Microsoft Windows Millennium Edition (Me) or Microsoft Windows 98, you receive the following error message when you try to print or modify a report:

There was a problem retrieving printer information for this object. The object may have been sent to a printer that is unavailable.

CAUSE
The Adobe Acrobat PDFWriter printer driver is set as the system's default printer. On Microsoft Me-based and Microsoft Windows 98-based computers, the Adobe Acrobat PDFWriter printer driver does not communicate correctly with Microsoft Access when it is set as the default printer.

RESOLUTION
Set another printer driver as the default printer, and then manually select the Adobe PDFWriter printer after you create a report. ... (yada, yada, yada...)

**************************************************

HTH,
Mac
Also..

When you try to preview or print a report in Microsoft Access, you may see the following error message:

There was a problem retrieving printer information for the <PrinterName> on <PortName>. The object may have been sent to a printer that is unavailable.

http://support.microsoft.com/support/kb/articles/Q222/6/38.ASP

Cheers,

T.
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MacRena
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amp072397

rmk:

You have many open questions:

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thanks!
amp
community support moderator

2/5
Cheers amp.

Good work.

thank you, amp.  we appreciate your time!
:) And we appreciate yours!!
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ASKER

my apologies.
No points ????