Problem with my office install from dell

Posted on 2001-08-13
Medium Priority
Last Modified: 2010-04-13
We recently purchased 25 computers from dell which came with microsoft office 2000 installed at the factory. When I run access as the admin everything works fine. However If I log in as anyone else , even as a user who I add to the admin group then when I run access the following happens. It open up access fine but when I go to open a database it tells me there is a registry error and closes access. Also whenever I try to use any program (again only whne not using the admin login) that uses an access file it will run the office installer...ideas
Question by:mccainz2
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2

Expert Comment

ID: 6381143
re-install MS Office and do a FULL install - every single component that it includes.

Expert Comment

ID: 6382577
Dredge is right...

Author Comment

ID: 6384044
forgive me but this is the blanketsolution every network admin and IMO gives a user when they really dont have an answer. Remember, under admin all works fine.

Accepted Solution

dredge earned 200 total points
ID: 6384076
yes - i understand that.

1 of 2 things is happening:

1) you're users do not have proper permissions to run Office. if you're users are only listed as "guest" users, or not assigned to any group at all, then they won't be able to run it.

2) you have a corrupt, or improper installation of Office.

i assume you are smart enough to take care of #1 - which leaves #2. do a full reinstall.

Author Comment

ID: 7390325
cleaning up.....

WE resolved the issue by removing the business tools from win2k install disk 2.


Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
This month, Experts Exchange’s free Course of the Month is focused on CompTIA IT Fundamentals.
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question