gensavage
asked on
Restarts
I am running Windows 2000 Professional,and occasionally the computer goes into restart,after restarting it checks all drives for errors then restarts. At times I am also having mouse freezes,I don't know if the two faults are related.
When the computer restarts it "dumps" a file on the E drive as a DMP file,sometimes a mini at 64MB,other times upto 30.000MB.
What can I do to stop the crashes?
When the computer restarts it "dumps" a file on the E drive as a DMP file,sometimes a mini at 64MB,other times upto 30.000MB.
What can I do to stop the crashes?
ASKER
Sorry,I should have told you,but when I run a virus check,when it reaches the E drive,about 13% of the way in the check,the computer ALWAYS goes into restart,then checks all the drives again.
I have nevre rub a virus check on E without is restarting(Norton Anti Virus)
PAUL
I have nevre rub a virus check on E without is restarting(Norton Anti Virus)
PAUL
ASKER CERTIFIED SOLUTION
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This is a helpful link in terms of virus/trojan/worm activities, cleaners (pay and free) and some step-by-step information. Also includes some Critical update links from Microsoft to minimize security risks and more.
http://www.burtonsys.com/virus_advice.html
":0)
Asta
This is a helpful link in terms of virus/trojan/worm activities, cleaners (pay and free) and some step-by-step information. Also includes some Critical update links from Microsoft to minimize security risks and more.
http://www.burtonsys.com/virus_advice.html
":0)
Asta
Hi gensavage
This question is still open and needs to be closed. If any of the comments above helped you, please accept it as an answer. If not please send an update about your issue so that the question can be finalised. Thank you
*** PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER ***
Pasha
Cleanup Volunteer
This question is still open and needs to be closed. If any of the comments above helped you, please accept it as an answer. If not please send an update about your issue so that the question can be finalised. Thank you
*** PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER ***
Pasha
Cleanup Volunteer
------CLEAN UP------
No comment has been added lately, so it's time to clean up this TA.
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RECOMMENDATION: Accept dredge's comment as answer
Please leave any comments here within the next seven days.
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Rajiv Makhijani
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No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:
RECOMMENDATION: Accept dredge's comment as answer
Please leave any comments here within the next seven days.
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Rajiv Makhijani
EE Cleanup Volunteer
but, probably the only true solution to this, is to backup all of the files you need, format your hard drive and re-install everything from the ground up.
the .DMP files are memory dumps - the size of the file depends on how much you have loaded into memory, and in the paging file, at the time the system crashes. you can easily turn this off by right clicking "My Computer", going to "Properties", the "Advanced" tab, "Startup And Recovery", and change "Write Debugging Information" to "(none)"