Solved

Restarts

Posted on 2001-08-15
7
209 Views
Last Modified: 2010-04-13
I am running Windows 2000 Professional,and occasionally the computer goes into restart,after restarting it checks all drives for errors then restarts. At times I am also having mouse freezes,I don't know if the two faults are related.

When the computer restarts it "dumps" a file on the E drive as a DMP file,sometimes a mini at 64MB,other times upto 30.000MB.

What can I do to stop the crashes?
0
Comment
Question by:gensavage
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 5

Expert Comment

by:dredge
ID: 6388482
Start by running Anti-Virus on your computer.

but, probably the only true solution to this, is to backup all of the files you need, format your hard drive and re-install everything from the ground up.

the .DMP files are memory dumps - the size of the file depends on how much you have loaded into memory, and in the paging file, at the time the system crashes. you can easily turn this off by right clicking "My Computer", going to "Properties", the "Advanced" tab, "Startup And Recovery", and change "Write Debugging Information" to "(none)"
0
 

Author Comment

by:gensavage
ID: 6388506
Sorry,I should have told you,but when I run a virus check,when it reaches the E drive,about 13% of the way in the check,the computer ALWAYS goes into restart,then checks all the drives again.

I have nevre rub a virus check on E without is restarting(Norton Anti Virus)

PAUL
0
 
LVL 5

Accepted Solution

by:
dredge earned 50 total points
ID: 6388519
sounds like you have a corrupted hard drive.

i would take it to a PC repair shop and have them check that hard drive.
0
The Ultimate Checklist to Optimize Your Website

Websites are getting bigger and complicated by the day. Video, images, custom fonts are all great for showcasing your product/service. But the price to pay in terms of reduced page load times and ultimately, decreased sales, can lead to some difficult decisions about what to cut.

 
LVL 27

Expert Comment

by:Asta Cu
ID: 7227244
Have you been helped here, or is more needed?  If you've been helped, just choose the comment from the Expert who helped you to convert it to the accepted answer to then grade and close this.

This is a helpful link in terms of virus/trojan/worm activities, cleaners (pay and free) and some step-by-step information.  Also includes some Critical update links from Microsoft to minimize security risks and more.

http://www.burtonsys.com/virus_advice.html

":0)
Asta
0
 
LVL 5

Expert Comment

by:cempasha
ID: 8444435
Hi gensavage
This question is still open and needs to be closed. If any of the comments above helped you, please accept it as an answer. If not please send an update about your issue so that the question can be finalised. Thank you

*** PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER ***

Pasha

Cleanup Volunteer
0
 
LVL 1

Expert Comment

by:netwiz562
ID: 8860030
------CLEAN UP------

No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

RECOMMENDATION:  Accept dredge's comment as answer

Please leave any comments here within the next seven days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

Rajiv Makhijani
EE Cleanup Volunteer
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
The conference as a whole was very interesting, although if one has to make a choice between this one and some others, you may want to check out the others.  This conference is aimed mainly at government agencies.  So it addresses the various compli…
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question