Solved

Outlook 97 archive function stopped working

Posted on 2001-08-15
11
243 Views
Last Modified: 2006-11-17
I have been using Outlook 97's autoarchive (and plain old archive) features flawlessly since 1997.  Now, all of a sudden, every time I try to archive, I get this message: "The operation failed.  An object could not be found."  No other clue.  Any ideas?

Here are some other details which may or may not be important:

-- I have not changed my folder archive settings.
-- I use Outlook 97 for Calendar and Contacts only, not for e-mail
-- Recently I began using a Handspring Visor, which I hot-synch with Outlook 97.  The synching and the Visor work fine.
-- My .pst files are not too huge.  My active .pst is 1.9 mB, my archive.pst is 2.8 mB.
-- I have run scanpst and corrected errors, and the archiving still doesn't work
0
Comment
Question by:lerangis
  • 5
  • 5
11 Comments
 
LVL 4

Expert Comment

by:darrenburke
ID: 6389461
have you run SCANPST against the PST files to see if they have any errors?
0
 

Author Comment

by:lerangis
ID: 6389529
Thanks for the tip.  I ran scanpst, corrected the errors, and tried again.  I still got the "failed, could not find object" message.

Peter
0
 
LVL 8

Expert Comment

by:starl
ID: 6389575
do you use word as your email editor?
0
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

 
LVL 8

Expert Comment

by:starl
ID: 6389594
where is your pst stored? locally or on a server? if on a server, you may have exceeded your limit.
0
 
LVL 8

Expert Comment

by:starl
ID: 6389600
have you tried archiving to a new pst?
0
 
LVL 8

Accepted Solution

by:
starl earned 75 total points
ID: 6389613
my final suggestion is that your profile (specifically the personal folders part) has been corrupted and you may need to create a new one.
0
 

Author Comment

by:lerangis
ID: 6389655
I don't use Outlook for e-mail at all.  My pst is stored locally.  I will try creating a new personal-folders pst, and then import the Calendar and Contacts info, and I'll see if that works.
0
 

Author Comment

by:lerangis
ID: 6389877
To starl --

Well, it worked.  I created a new outlook.pst and a new archive.pst, with different names.  Then I imported all the items from the old to the new.  I deleted the old .psts and forced Outlook to accept the new files as defaults.  The new .psts archive properly -- and they are much smaller files, with the same amount of information.  Thanks for the advice!

Peter Lerangis
0
 
LVL 8

Expert Comment

by:starl
ID: 6389933
definitely sounds like they got corrupted - probably the constant archiving. You might want to consider reorganizing your archive methods.

glad to help
0
 

Author Comment

by:lerangis
ID: 6390075
Thanks.  I have it set for autoarchive every 10 days.  I'll lengthen the period.
0
 

Author Comment

by:lerangis
ID: 6390425
Thanks.  I have it set for autoarchive every 10 days.  I'll lengthen the period.
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question