Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 253
  • Last Modified:

Outlook 97 archive function stopped working

I have been using Outlook 97's autoarchive (and plain old archive) features flawlessly since 1997.  Now, all of a sudden, every time I try to archive, I get this message: "The operation failed.  An object could not be found."  No other clue.  Any ideas?

Here are some other details which may or may not be important:

-- I have not changed my folder archive settings.
-- I use Outlook 97 for Calendar and Contacts only, not for e-mail
-- Recently I began using a Handspring Visor, which I hot-synch with Outlook 97.  The synching and the Visor work fine.
-- My .pst files are not too huge.  My active .pst is 1.9 mB, my archive.pst is 2.8 mB.
-- I have run scanpst and corrected errors, and the archiving still doesn't work
0
lerangis
Asked:
lerangis
  • 5
  • 5
1 Solution
 
darrenburkeCommented:
have you run SCANPST against the PST files to see if they have any errors?
0
 
lerangisAuthor Commented:
Thanks for the tip.  I ran scanpst, corrected the errors, and tried again.  I still got the "failed, could not find object" message.

Peter
0
 
starlCommented:
do you use word as your email editor?
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
starlCommented:
where is your pst stored? locally or on a server? if on a server, you may have exceeded your limit.
0
 
starlCommented:
have you tried archiving to a new pst?
0
 
starlCommented:
my final suggestion is that your profile (specifically the personal folders part) has been corrupted and you may need to create a new one.
0
 
lerangisAuthor Commented:
I don't use Outlook for e-mail at all.  My pst is stored locally.  I will try creating a new personal-folders pst, and then import the Calendar and Contacts info, and I'll see if that works.
0
 
lerangisAuthor Commented:
To starl --

Well, it worked.  I created a new outlook.pst and a new archive.pst, with different names.  Then I imported all the items from the old to the new.  I deleted the old .psts and forced Outlook to accept the new files as defaults.  The new .psts archive properly -- and they are much smaller files, with the same amount of information.  Thanks for the advice!

Peter Lerangis
0
 
starlCommented:
definitely sounds like they got corrupted - probably the constant archiving. You might want to consider reorganizing your archive methods.

glad to help
0
 
lerangisAuthor Commented:
Thanks.  I have it set for autoarchive every 10 days.  I'll lengthen the period.
0
 
lerangisAuthor Commented:
Thanks.  I have it set for autoarchive every 10 days.  I'll lengthen the period.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

  • 5
  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now