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semi crash after accessing control panel

Posted on 2001-08-15
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Last Modified: 2010-04-13
when i click on control panel i get this messange

explorer has caused an error in (unknown)
explorer will now close

If you continue to experence problens
try restarting your conputer.



i have restarted several times and reloading windows me. but i still get the message when i click on control panel.
i am running windows me. .
what can i do


pleas help  and thanks
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Question by:sysco1230
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by:SysExpert
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1) Check for viruses !

2) DO a start - run - sfc - and have it repair any system files.

3) If this does not help, ten do an install from the CD and choose repair.

What changes have been made recently ??

I hope this helps !
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by:sysco1230
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there is no sfc to run just sfc.dll
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Expert Comment

by:SysExpert
Comment Utility
hoops

from a dos prompt try doing
sfc /scannow
or sfc /? for help.

I hope this helps !
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dew_associates earned 200 total points
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Sysco,

Try this to resolve this issue:
 
1. Start your computer in Safe mode. Restart your computer, press and hold down CTRL after your computer completes the power-on self test (POST), and then on the Startup menu, click Safe Mode.
 
2. Click Start, point to Search, and then click "For Files or Folders".
 
3. In the "Search for files or folders named" box, type:
 
   *.cpl
 
4. Click Search Now.
 
5. IMPORTANT: Before you rename files as part of this step, make a list of the original file names for tracking purposes.
 
In the Search Results pane, right-click a .cpl file in the Windows\System folder, and then click Rename.
 
NOTE: Rename the Mca.cpl file first (if it exists).
 
6. Rename the first file in the Search Results pane to an .old file extension.

For example, if the file name is Example.cpl, rename the file to Example.old.

Also, note which file you have renamed on the list you made in step 5.
 
7. To determine if you have renamed the damaged or incompatible .cpl file, try to open Control Panel. Repeat steps 5 through 7 until you are able to open Control Panel. When you can open Control Panel, verify that the last file you renamed is the damaged or incompatible file, and then continue to the next step.
 
8. Rename all of the files you renamed in step 7 back to the original file names, except for the file that you determined is causing the issue.
 
9. Restart your computer.
 
10. If the .cpl file that causes the issue is a file that is included with Windows Me, you must extract a new copy of the damaged .cpl file to the Windows\System folder. To determine if the .cpl file that causes the issue is a file that is included with Windows Me, view the list below.

To learn how to extract a file in Windows Me, click the article number below in the Microsoft Knowledge Base:
 
Q265371 How to Extract and Replace a Protected File in Windows Me

http://support.microsoft.com/support/kb/articles/Q265/3/71.ASP?
 
NOTE: If the .cpl file that causes the issue is not a file that is included with Windows Me, it may be a file that is included with a third-party program. If the file is included with a third-party program, contact the manufacturer of your program to determine how to resolve this issue.
 
Windows Me Control Panel (.cpl) files are protected files that are stored in the Windows\System folder. Some other programs or tools may add .cpl files to the Windows\System folder to provide custom features or settings for the program or tool. The following list contains the standard .cpl files that are included with Windows Me:
 
- Access.cpl
- Appwiz.cpl
- Desk.cpl
- Inetcpl.cpl
- Intl.cpl
- Joy.cpl
- Main.cpl
- Mmsys.cpl
- Modem.cpl
- Netcpl.cpl
- Odbccp32.cpl
- Password.cpl
- Powercfg.cpl
- Sysdm.cpl
- Telephon.cpl
- Timedate.cpl
- Wuaucpl.cpl

Dennis
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Expert Comment

by:Housenet
Comment Utility
-Load service pack 2.
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Expert Comment

by:dew_associates
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In Windows ME Housenet? I don't think so.
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Expert Comment

by:dew_associates
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Glad I could help sysco!
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Author Comment

by:sysco1230
Comment Utility
2 start windows me in safe press f8.
thanks dew.
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