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"Error creating a 300 dpi printer device context" -- how do I get rid of?

Posted on 2001-08-16
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Last Modified: 2009-08-05
The above error message comes up everytime I boot my machine.  I have to click OK about 6 times.  This first started appearing when I added an HP LJ 4 and LJ 3 to my printer and tried to print that way to my HP LJ 3100 MultiFunction Printer.  Clearly, it didn't work.

There were no jobs sitting in any queue.  And I have since deleted those old printers, and yet, on reboots, I still get that message.

Any help?

Thanks in Advance,
-Mike
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Question by:petonic
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by:slink9
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Start-Run-MSCONFIG and look at the startup tab.  Is there anything in there that starts with HP?  If so, uncheck it and restart.  Did the problem go away?
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briancassin earned 100 total points
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go to start run msconfig


look in the system.ini under the 386 enh section see if there is anything that says HP if uncheck it. Then also at the top of the system.ini look for a comment for HP.


Next go to the win.ini and check the first line to see if there is a line that says start run = hp or something like that then look under ports, printers, and devices. uncheck them all and reinstall the software for the specific printer you are trying to use

when you installed it did you ever do this

Click Start, Settings, then Printers.
Right click the printer icon, choose Document Defaults, select the Finishing tab.
Click Details.
In the Print Quality Details screen, select the preferred settings (see the Print quality settings listed below).
Click OK.
and then change the DPI settings ?



I would say if above items do not work completely uninstall from add/remove programs or start-programs list everything having to do with the hp printer software. Then reboot and reinstall the driver you need.
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by:slink9
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Hey, Brian
Good job of paraphrasing what I said in the beginning of your comment.
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by:briancassin
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well how else do you want me to tell them to get there ?

start - programs - system tools - msconfig ?


is that better ?
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by:briancassin
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BTW

  didn't realize there was a patent, copyright or trademark when navigating someone to a tool in there system. otherwise there is nothing else like yours
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by:slink9
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This is true - nobody does it better!!!
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by:petonic
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Hi Guys --

I tried the above but I don't have MSCONFIG on my system (I'm running Win2K).  Also, my win and system.ini don't have anything with "HP" in it.

A little more info ...

The error dialog box that I get has the following title:
"PCL Emulation Print Drv Error"
and then it's got the error message:
"Error creating a 300 dpi printer device context"

I've even removed all printers, but no dice.  On the next reboot, it says the same thing.  Next, I'll delete all of the HP 3100 software and see what happens...  I'll report.
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by:slink9
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Isn't there an alternative to MSCONFIG on Win2k?  I happily use 98 so I wouldn't really know that one.
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by:slink9
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Do you have a Startup folder?  Delete the items from there if so.
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by:briancassin
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You don't know on win 2k

i thought you said

From: slink9  Date: 08/17/2001 07:06AM PST  
This is true - nobody does it better!!!  


hmmm false advertising :)
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by:slink9
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Yep.  That was a bit of sarcasm.  I have learned that I don't know as much as I sometimes think I do, especially since I have been on E-E.
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by:petonic
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No answers...  I'm just deleted all 3100 software and will reinstall.  I was hoping for more detailed info like where in the reg or file system that these log files are...

Deleting the software worked.  No more errors.  But no points awarded because that was my last resort.
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by:ComTech
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petonic, I saw this comment

*I would say if above items do not work completely uninstall from add/remove programs or start-programs list everything having to do with the hp printer software. Then reboot and reinstall the driver you
need.*  From: briancassin  Date: 08/17/2001 06:51AM PST

Is this not what you just said you did to resolve the problem?

ComTech
Community Support Moderator

 
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by:petonic
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give it to him....   it was my last resort< but he did mention it...

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by:ComTech
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Very well, and thank you for your reasoning.

I will accept for briancassin and move this question to PAQ as it contains enough data.

ComTech
Community Support Moderator
comtech@experts-exchange.com
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