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lotus notes blue screen problem

Posted on 2001-08-19
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Last Modified: 2011-09-20
hai, i have one problem about lotus notes. i am using lotus notes to email, but when i want to delete my mail the monitor will change to blue screen with the message "0028:c0059A29, Fatal exception error" so can anyone help me to solve the problem. Thank you very
 much

 
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Question by:wong_k
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8 Comments
 
LVL 7

Expert Comment

by:frache
ID: 6405499
- Memory size ?
- Erase all files in your tmp or temp folder ( c:\windows\temp ...)
- Use scandisk and defrag tools on your harddisk. Reboot...


Note : Lotus Notes need a large amount of ram ( 24 to 32 Mo ). No enough memory and your computer crashs.
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LVL 8

Expert Comment

by:tskelly082598
ID: 6406767
Are you using Notes R5?
What version of Notes are you using?
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Author Comment

by:wong_k
ID: 6411805
thank you for all your response. i current using lotus notes ver 5.0a running in windows 98 2nd edition RAM : 64 MB. processor speed pentium III 800 mhz. if it still crash what should i do??? thank you for all your time and have a nice day
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LVL 7

Expert Comment

by:frache
ID: 6412734
5.0a are you sure ? very old version ... not reliable ...

Try to use Lotus client 5.06a or 5.07x ...
When you use Lotus 5.0x close everything (word,excel)... or add more memory ... 128 Mo will be better ...
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Expert Comment

by:frache
ID: 6416939
New version is 5.07a.
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Expert Comment

by:ComTech
ID: 6703946
Hi all,

This question has been open for quite awhile. I am going to allow feedback from the questioner and experts. If it is not resolved, I will delete or accept an answer based on the info I have been given. Experts, feel free to offer input, or even suggest who you  think is correct. I will monitor this question for a period of 5-7 days and come back and evaluate this question.

Questioner, if you were helped, chooses whom you would like to award the question to, and Accept Comment.  It is your responsibility to complete this question.

Thank you,
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