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Attachments being converted to ZIP files - what/where/how to stop?where

Posted on 2001-08-21
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Last Modified: 2013-12-18
Somehow, somewhere, my notes mail has started converting all attachments to ZIP files. e.g. I can attach say a WordPro doc to a new note and it shows in the document before Sending with its xxxxx.lwp file name and the WordPro Icon. Anyone receiving the note (including my own Sent mail file) sees the file as xxxxx.lwp.zip with an Icon of a Zipper. (It IS a valid ZIP file)

Something is obviously sneaking in and doing this but who, where and more importantly, how do I stop it.

My laptop running the same Notes release doesn't do this, so obviously its something installed on my desktop system.

My desktop has PowerDesk Pro (V4) installed as well as PowerArchiver (V6.1). But neither of these makes any mention of integration with Notes.

What am I overlooking? There sure doesn't seem to be any Notes mention of this kind of thing.

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Question by:gdeluca
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12 Comments
 
LVL 8

Expert Comment

by:Jean Marie Geeraerts
ID: 6409951
Sounds to me like the people responsible for development have customized your mailfile on the server so it does this.
Most likely you will find the code that does this in the WebQuerySave-event of the memo form of your mail file.
However, if you don't have at least designer access to your mail file, you can't do anything about it.
Also, if you do make changes to stop this behaviour, make sure to flag the memo form as to not inherit design changes or the next time the designer task runs on the server it will undo any changes you've made by refreshing the design from the customized mail template.

I suggest you contact the people responsible for maintence of the notes system at your location before altering the template.

My guess is, they've done this to cut down the size of mail traffic and mail files in general.

Regards,
JM
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Author Comment

by:gdeluca
ID: 6410237
Before I go rattling cages, I want to be sure where I stand. Both my Desktop and Laptop are running with Replicated mail databases, I normally don't run directly from the 'real' database on the server.

So I accessed my server copy directly and sent myself an attachment. It came through without being ZIPed and shows in my Sent folder as unzipped as well!?

Does this help figure it out? Why would it occur with a replicated DB?, after all my laptop is also replicated and it doesn't do it.

I looked at the design (being totally ignorant in designer) and the field you mention says: @Command([ToolsRunMacro]; "wMemo") which I suspect tells you nothing.

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LVL 63

Expert Comment

by:SysExpert
ID: 6412028
It could be happening only with mail going to a non-Notes client, meaning outside the company.
This could be done for cost savings etc.
Test it by sendng mail to your private account ( open one on yahoo if needed ).
I hope this helps !
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LVL 8

Expert Comment

by:Jean Marie Geeraerts
ID: 6416537
An agent called wMemo is being called and will probably perform the necessary actions to zip the attachments if you're sending email outside the company.
A way to test this is to remove this line in the QuerySave event and then send a test mail (you can cut the line and paste it in a text file to put it back later).
I'm guessing the guys at development won't like it if you're changing their design however ;-)
Let us know what your findings are.
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LVL 8

Expert Comment

by:Jean Marie Geeraerts
ID: 6416539
Oh yeah, I forgot to mention this earlier but if you're using the notes client to send mail (which you probably are) you should check QuerySave in stead of WebQuerySave (the latter is only used for web access)
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Author Comment

by:gdeluca
ID: 6417034
Well, I got an answer via a company newsgroup.  Its triggered by QuickView Plus which I have installed and which I've configured as a Notes 'add-in'. Buried in the QuickView Configuration tabs is an option to have it compress all Notes attachments > nnnK.

What a VIEWER is doing providing that support boggles the mind.

Thanks to both respondents for your suggestions.

What's the normal handling of questions resolved like this? Just delete? Seems a waste to 'lose' this tidbit of information.
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LVL 8

Expert Comment

by:Jean Marie Geeraerts
ID: 6417171
You can ask community support to put the question in the PAQ and refund the question points.
To do so, post a question in the community support forum (a zero point question is OK here) and put in a link to this question. (Just copy/paste the URL from your browser's address bar).

Glad to have been of some help,
Jerrith
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Accepted Solution

by:
ComTech earned 0 total points
ID: 6418811
As requested in CS, gdeluca has answered own question.  will move to PAQ.

Thanks,
ComTech
Community Support
Moderator
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LVL 8

Expert Comment

by:Jean Marie Geeraerts
ID: 6420906
Now, do I get some consolation points for helping you get your question points back ?

Just kidding ;-))
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Author Comment

by:gdeluca
ID: 6421409
Thanks again anyway Jerrith, even though the answer came from elsewhere, each incident like this still crams a bit more useless? info into the old grey matter. My problem has always been getting it back out.

Take care.
George
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Expert Comment

by:ComTech
ID: 6422033
gdeluca if we could pull it out of our grey matter, we would all be out of a job here.  LOL

ComTech
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LVL 8

Expert Comment

by:Jean Marie Geeraerts
ID: 6427962
I know what you mean ;-)
Take care !
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