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Trouble printing over network to HP Deskjet 720C

Hi,

I've set up a home network successfully sharing files and Internet connection, etc. There are two win ME PCs and one WIN 2K PC. Now, one ME PC is set up with a printer attached to it. I can print OK to that printer from the Win 2k machine but not from the other ME PC.

The printer is a HP Deskjet 720C. My ME PC can see it and adds it OK as a network printer but when it goes to print to it it says "Printer Error. The computer has lost communication with the printer. Cancel printing, turn the printer off, then back on again. Try printing again." Then it says "There was an error writing to \\thelaptop\hp720c for the printer (HP Deskjet 720C Series v10.3): Your file waiting to be printed was deleted.

Any ideas?

TIA.
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rickblyth
Asked:
rickblyth
1 Solution
 
slink9Commented:
What is the access control method on the PC with the printer on it?  I have had problems sharing various HP printers using 98SE.  These problems were solved by changing the access control method to share level.  I believe you will find this to be the solution.
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rickblythAuthor Commented:
It is already set a share level access. I have a password to access the "C" share on my laptop but no other passwords. Still not working.
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az96817Commented:
Try different protocol.
Instead of using name for computer name, use ip address instead.

Also reinstall the printer driver and make sure the installation works.

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slink9Commented:
And make sure the printer name doesn't have a space in it.
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rickblythAuthor Commented:
reinstalled driver umpteen times. Going to delete the space in shared name now and see how that gets on.
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rickblythAuthor Commented:
Just checked, the printer didn't have a space in its shared name.

I couldn't use the IP address either it said the printer was offline. I was trying 192.168.1.1/hp720c . Is that the right syntax?
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slink9Commented:
If you didn't use both together it should be right.  Just a guess, but make sure yoiu follow case sensitivity when entering the name of the printer.  Can you see the printer in Add Printer?
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rickblythAuthor Commented:
Can see it in add printer and it copies over the printer driver files etc. It's really quite an odd problem.

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slink9Commented:
Does the local computer print fine to it?
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rickblythAuthor Commented:
yes, and one PC on the network that is running win 2k. the host is running ME as is the one i'm trying to print from.
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slink9Commented:
ME - Maximum Error, Mistakus Erruptus, any thing that could mean the opposite of reliable.
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rickblythAuthor Commented:
ME is my only choice at the moment i'm afraid.

I can't understand this problem at all.
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rickblythAuthor Commented:
ME is my only choice at the moment i'm afraid.

I can't understand this problem at all.
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slink9Commented:
I helped someone order a computer from Dell when ME had just been released.  I unfortunately forgot to specify 98SE when he ordered it.  It was quite a bit of trouble setting up DUN and I am sure that networking is just as much of a bear to work with.  It is the home version, ya know.  I guess MS had rather that everyone avoid networks at home.
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rickblythAuthor Commented:
In my experience I've found that ME isn't that bad for setting up home networks. I've been part of a home network all running ME/98 before and we had no trouble printing, file sharing, playing games, etc.
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monsterrickCommented:
No sure if this help.
DeskJet driver was designed for direct connection.  It will poll printer information from the printer regularly, such as ink level.
If share in this way, I belive you need to disable some option from printer properties so that the driver will not try to poll information from the printer.  I am not sure if you can find any option like this, but worth to take a look.  Maybe you can try to disable the 'bidirectional' support.
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SpideyModCommented:
per recommendation

SpideyMod
Community Support Moderator @Experts Exchange
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