Solved

Laptop CD error

Posted on 2001-08-24
8
211 Views
Last Modified: 2012-06-27
A friend of mine has a laptop which has developed a problem at boot-up.  It displays the following message on checking the CD drive:

Error 0232\Extended run failed at offset\18

Can anyone tell me what this might mean?
0
Comment
Question by:aidy
8 Comments
 
LVL 23

Expert Comment

by:slink9
Comment Utility
Does it happen with any CD loaded in the drive or is it generated only by one CD being loaded?  Does it happen if there is no CD in the drive?
0
 
LVL 32

Accepted Solution

by:
jhance earned 100 total points
Comment Utility
>>Error 0232\Extended run failed at offset\18

Are you sure that this is the message???

Could it be, perhaps:

Error 0232\Extended RAM failed at offset\18

instead?

If so, this is an indication of a RAM problem being reported by the BIOS of the laptop.  Seek service.
0
 
LVL 32

Expert Comment

by:jhance
Comment Utility
By the way, is this a PANASONIC laptop?  I found the following reference to this error:

http://www.panasonic.com/consumer_electronics/avpc/errorcodes.asp
0
 
LVL 32

Expert Comment

by:jhance
Comment Utility
Actually, it looks like this is a generic PHEONIX BIOS error message.  


Regardless, the error is not about the CDROM but is bad RAM...
0
Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

 
LVL 1

Author Comment

by:aidy
Comment Utility
Thanks for your help, but when I visited my friend he had already dropped the machine into the vendor for them to fix it!

I guess I'll need to delete this message?
0
 
LVL 32

Expert Comment

by:jhance
Comment Utility
Actually, your problem was diagnosed and identified within 20 minutes of your posting this question.  

Is it the experts fault that you chose not to read the comments until now and decided to take action yourself?
0
 
LVL 1

Expert Comment

by:Moondancer
Comment Utility
Sorry, aidy .... this is not right.  You asked for help, got it quickly, please award.  What more can I say?  

It's like buying a used car on trial, don't like it, ask for diagnostic help --- get it--- choose not to award, and trade it in.

Hello?

Please check the Help Desk link on the left about this site and the Guidelines.  Post comments here, and I'll return.

Listening further.

Moondancer
Community Support Moderator @ Experts Exchange
0
 
LVL 1

Author Comment

by:aidy
Comment Utility
Ok thanks for your help :)

The reason I asked was that I was unable to verify whether the error message did indeed read "extended RAM failed" or "extended RUN failed", but you were probably right.

Thanks again! :)
0

Featured Post

New! My Passport Wireless Pro Wi-Fi Mobile Storage

Portable wireless storage to offload, edit, and stream anywhere.

High-capacity, wireless mobile storage designed to accompany professional photographers and videographers in the field to easily offload, edit and stream captured photos and high-definition videos.

Join & Write a Comment

We recently endured a series of broadcast storms that caused our ISP to shut us down for brief periods of time. After going through a multitude of tests, we determined that the issue was related to Intel NIC drivers on some new HP desktop computers …
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now