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Failed to establish a connection - Sticks

Posted on 2001-08-30
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Last Modified: 2010-04-13
Using W2000 SP1.
Trying to establish a connection to ISP usually goes fine but whenever the login connection box says "failed to establish a connection", whatever I do fails to work.
If I press connect it immediately says "failed to establish a connection"  
I have to reboot and then it works as long as I connect first time.
I'm using a Dell Inspiron 8000
Any ideas?
Alan
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Question by:wiles
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Expert Comment

by:GUEEN
ID: 6441968
Check your phone/modem options in control panel and use the troubleshooter too - which com port is it listed under?
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Expert Comment

by:SysExpert
ID: 6442024
1) Update tp SP2 and run
Start-windowsupdate to see if there are any other relevant patches.

2) get the newest modem drivers you can find.

3) If this continues to happen, it is probably a modem reset problem. The modem has problems resetting after an error.
Try running the modem test/Diagnostics.


I hope this helps !
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Expert Comment

by:msctec
ID: 6442601
Was the machine a clean install or an upgrade from NT ?
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Author Comment

by:wiles
ID: 6445634
W2000 was a clean install.
Dial up has worked fine for 6 months but has now started to stick on a failed connection
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by:dew_associates
ID: 6447638
Wiles, what software have you added since this system was working as it should, such as antivirus, Internet related software, firewalls etc? Do you use any special software in order to log on to your ISP? It sounds like some of your ISP settings are screwed up and/or your Winsock files have been modified. Who is your ISP?

Dennis
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Author Comment

by:wiles
ID: 6447880
Dennis,
I use three different ISPs and have a similar problem with all.
However, you may have nailed the problem as I added Ad-aware Ad-watch and have had the problem since then.  Have now removed and hope that will cure the problem.
Points are yours if it does.  VMT
Alan
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dew_associates earned 200 total points
ID: 6447898
Okay Alan, I'll wait to hear from you.
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Author Comment

by:wiles
ID: 6461590
Dennis,
Thanks for that.
Problem was ad-aware
Alan W
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by:GUEEN
ID: 6461599
Good solution Dew_boy :)
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by:dew_associates
ID: 6461705
Glad I could help!
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