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Add / Remove doesn't seem to work...

Posted on 2001-08-30
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Last Modified: 2010-04-13
I have a PDC running Windows 2000 Advanced Server.  And for some reason, the ADD / REMOVE Software doesn't seem to work.

Each time I press it... it just sits there.  There are no profiles being run to disable it.  And when you press it, you can see that it loads up mshta.exe in the processes.  But it just sits there...

Anyone know what's happening?  I need to uninstall some software...
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Question by:AAmante
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20 Comments
 
LVL 16

Expert Comment

by:GUEEN
ID: 6442750
Go to start |  run  and type
SFC /PURGECACHE
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LVL 16

Expert Comment

by:GUEEN
ID: 6442754
after you run the purgecache switch run this:
SFC /SCANNOW
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LVL 63

Expert Comment

by:SysExpert
ID: 6443594
In addition, make sure you have sp2 installed, and check all your event logs !

I hope this helps !
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Expert Comment

by:msctec
ID: 6443907
Hmmmm - you can't have Windows 2000 PDC ?
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LVL 12

Expert Comment

by:Housenet
ID: 6448963
AAmante I've seen & repaired this problem once before..
-I'm not sure what causes it.
here is what I tried..
-Click on add/remove.. go to processes & change the priority of mshta.exe to real time.. no effect.
-Replace mshta.exe ..no effect.
-re-install service pack 2.. no effect.

-Insert server CD.. choose repair (automatic, no need to worry about selecting options)
-Test.. Working fine.
-Reinstall SP2.. Still ok.

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Author Comment

by:AAmante
ID: 6458976
Will repairing from CD reset any other settings I've already implemented?

If not... I'll give it a try.
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Expert Comment

by:larez
ID: 6935345
If you're still having the problem, upgrade to the latest version of Internet Explorer. (use Windows Update) That will fix it.

Larez
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LVL 16

Expert Comment

by:GUEEN
ID: 6935362
Larez,
You've been around since 1997 so you know better then to propose an answer here.
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Expert Comment

by:larez
ID: 6935381
oops, sorry. i actually haven't used this website in a couple of years. i assume your comment refers to the fact that the question was asked last year - I am just noticing this now... do you know how to withdraw and answer, can't figure out how to.
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LVL 16

Expert Comment

by:GUEEN
ID: 6935396
OOh I didn't even notice the question was asked last year!
Don't worry about it Larez.
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LVL 16

Expert Comment

by:GUEEN
ID: 6935562
on the win2K computer start |  run   mmc
add the local computer policy snapin
then go to Local computer policy/windows settings/security settings/local policies/user rights assignemtns/log on locally/add user or group here
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LVL 16

Expert Comment

by:GUEEN
ID: 6935564
save the MMC as console1
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Expert Comment

by:GUEEN
ID: 6935568
wrong queue!
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LVL 1

Expert Comment

by:Computer101
ID: 7152484
Hello all,
I am Computer101, a moderator from Experts-Exchange. This question has been open a long time.  What I am going to do is allow feedback from the questioner and experts or hope that the questioner comes back to close this question.  If it is not resolved, I will delete or accept an answer based on the info I have been given, Experts, feel free to offer input.  I will monitor these questions for a period of 5-7 days and come back and evaluate.  

Thank you
Computer101
Community Support Moderator
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LVL 3

Expert Comment

by:pbryan
ID: 7251004
I had the same problem....it fixed itself when I installed IE6
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Accepted Solution

by:
SpideyMod earned 0 total points
ID: 8276924
PAQ'd and all 100 points forfeited.

SpideyMod
Community Support Moderator @Experts Exchange
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Expert Comment

by:GUEEN
ID: 8277171
all 100 points forfeited?
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Expert Comment

by:SpideyMod
ID: 8277681
New terminology being used = NOT refunded.
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LVL 16

Expert Comment

by:GUEEN
ID: 8277769
>>New terminology being used = NOT refunded.
expound upon this concept please...
<IB shek>
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Expert Comment

by:SpideyMod
ID: 8278555
shek,
Expounding: There is a plethora of words available in the English language.  Wonderful, zip-zab-fabulous words.  I have chosen to substitute the old 2 words with a single word that sums up what transpired.  The questioner gave up their points twice; once when they received a potential solution to the problem, and once when the failed to close the question as reminded by C101.  In addition, the experts denied all claims to the points twice;  once when the questioner posted a follow-up question that remained unanswered for 7 months and once when they failed to respond to C101's cleanup request.  Therefore everybody on this thread failed to establish their claim to the points.  Forfetited was chosen because it seems to match the scenario very well.  Everybody seemed to burn up the deeds to the points here.  

Just as easily, I could have chosen any phrases/words from the following list:

PAQ'd and points....
surrendered
sacrificed
given up
parted from
lost
squandered
removed
NOT refunded
charged
penalized
removed from the questioner's account
denied the ability to become fruitful
withered on the vine
fined
presto-unescrowed
trounced
thrashed
Tossed in the great bit-bucket
expired
buried 6 feet under
enshrined in a coffin
Lost in the slot bandit
slipped into the gutter
melted
bailed
jumped ship
vamoosed
amscrayed
left the scene
started over in reincarnation
sent home
taxed
Houdini'd
vaporized
vanquished
banished
re-deposited in the great EE vault
undertaken
laid to rest
placed in Davey Jones' locker
etherealized
went to a worthy cause
donated
consumed
retired to limbo
relinquished
given up for lent
defaulted upon
pruned
surgically removed
canned
NOT awarded, yet not returned to the questioner
fed to the crocs
not appropriated
unavailable

I'm sure there's plenty more, but I've got some 6,000 locked questions to deal with and in the time I spent dealing with this question, I could have take care of at least 10 of them. ;P

Have a good day

Spidey.
Your friendly neighborhood thesaurus.
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