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ARCserve failed to logon to a unix client (solaris 7)

Posted on 2001-09-06
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I remote backup 2 unix machines' files (solaris 7) from windows 2000 server.
Both solaris are install unix client agent and agent started.
I select unix files to be backup at the windows2000 server where ARCserve 2000 was installed

the job will be started at mid-night
When I came back next day and see the backup log,
 one log message is E8522 Failed to receive data from the client agent (EC=10060)
I checked it back  and found it is one of the unix machine. I have no ideas at this moment.
So I try to run a "one-time backup" to backup these missed unix machine. But when I click this unix machine , it prompt me for an administrator account and password, then I input. after a while a message "Failed to login to the Agent" . I am make sure the password is correct

I check the network connection. no problem I can ping and telnet to this unix machine .

Any ideas ?
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Question by:adrianmak
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svdamme earned 160 total points
ID: 6463496
Computer Associates Website has a pretty good support ...

http://support.ca.com/techbases/asnt/NASNT178.html

http://support.ca.com/techbases/as2000/as2k-1360.html

http://support.ca.com/techbases/asnt/NASNT195.html

just do a search on  E8522 and even more answers pop up
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