Windows 2000 not shutting down nor rebooting !

Hi,
I got an Aopen KT33 motherboard and i used to have windows me also, there it would shut down and restart just fine But since i installed win2k on my computer it doesn't work anymore, it says windows is shutting down like it should to but at the moment where the computer should fall out i get a black screen with a prompt (can't type anything doh and ctrl+alt+del doesn't work).

I've got no idea what the problem could be

Also on another pc i had i had to choose some setting in power management to get it to shutdown and reboot, but there i had the message "it's now safe to turn off the computer" and i don't get that on this pc either so i got absolutly no id what could be wrong! everything else works fine doh

so please help
thanks!
joyriderAsked:
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JgouldConnect With a Mentor Commented:
quesiton will be moved to PAQ and points refunded in 72 hours, if no other comment regarding closure is made

as per request here
http://www.experts-exchange.com/Community_Support/CleanUp/Q_20417453.html

Jgould-EE Moderator
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stevenlewisCommented:
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stevenlewisCommented:
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dew_associatesCommented:
Joyrider,

Open Regedit from the Start | Run

Navigate to:

HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon

Look for the key in the right pane: PowerdownAfterShutdown

Change the value to 1 and then save and reboot.

Dennis
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windowsdoorsCommented:
Dennis, it's not working.
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dew_associatesCommented:
We haven't heard from joyrider yet!
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joyriderAuthor Commented:
Hi,

i've looked at all of the urls posted , the reg thingie didn't worked as i expected it wouldn't :(

as for the knowledge base urls, APM isn't used cause APCI is so i couldn't have problems nor enable APM  (i looked for that)

i also tried to change the apci pc setting to a standard pc and maybe then there would be the option for APM enabled but it wasn't so indeed it did not work !

i'm currently at home & the pc is a friends one, he's going to go to the shop with it & let them have a look !
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windowsdoorsCommented:
Please, let me know, if he fixes it, how he did it.
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dew_associatesCommented:
Joyrider, have you installed the drivers for the motherboard?

Also, has the motheboard's BIOS been updated?
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joyriderAuthor Commented:
yes both has been done nothing (bios has APCI enabled)
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dew_associatesCommented:
Okay, tell me about the machine. Did you build it or have someone build it for you? Did this just start, or has it been this way for a while. I'm searching for changes here!
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joyriderAuthor Commented:
the pc was fine,

he just came back from the shop for a mem upgrade and they updated his bios also. He asked me to install win2k on his system cause win me kept crashing (but it did reboot etc)

so i went and install win2k everything is working ok except the not shutting down / restarting

There are no problems in deveice manager so i really don't know what's the problem these things normally should work themselves out :)

anyway he called the shop and they said it could be anything and they would have a look to see if they could find it so now were waiting on what they have to say
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dew_associatesCommented:
Did you upgrade from ME or do a fresh installation?
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joyriderAuthor Commented:
Fresh of course :)
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dew_associatesCommented:
What software is installed on this machine? Did it shutdown correctly before you began loading software?
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windowsdoorsCommented:
Let us know what has been the problem.
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joyriderAuthor Commented:
it didn't shutdown / restarted from the moment win2k was installed so it's not a driver or software problem

i'll let u know what it was as soon as i know more of it :)
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dew_associatesCommented:
Joyrider, it could very well be a driver.

What's showing in the event logs?
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windowsdoorsCommented:
What's going on?
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joyriderAuthor Commented:
he got his pc back and they told him it couldn't be solved ???????

find it rather weird that they send it back with this kind of explanation

hmm haven't / can't check the event logs cause i'm not with the person of the pc atm ;)

i think we'll have to keep it like this :/
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dew_associatesCommented:
It sounds as though they do not have an updated BIOS with the correct ACPI code.
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windowsdoorsCommented:
I'm doomed too.
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