This is the situation.
I got a contract to build a website www.sahara-group.com
The original contractors only handled internet access www.nigol.net
as they were original registrant of the domain name
Well I am done with the website.
1: I arranged to transfer the domain from the ISP to www.readyhosting.com
2: All that is done and working fine.
3: I have re-created all the email addresses and they work fine.
4: The ISP provides internet access for my client.
5: The problem now is... I can send/recieve email from anywhere except within my client's LAN. and they cannot browse to the domain www.sahara-group.com
6: After 1 month without mail.. I am blamed for the whole catastrophe that occurred and the ISP puts it squarely on my shoulders.
7: I know that the ISP has engineers that can resolve the problem.. (Originally the domain name pointed to a system on the network.. probably a proxy or firewall.)
8: They can browse to other sites except www.sahara-group.com
9: They are not being helpful at all. My client does not want to know about any squabbles we have. I stand to lose payment if it is not resolved immediately.
10: the ISP is making me look inefficient.
I don't know if this is the right place to air this .. but I need some help before friday.
Thanks a lot.
When I browse to www.sahara-group.com
from within their LAN, it points toa system on the network. they handled email in-house until I transferred the domain and got new POP3/SMTP IP addresses.
I will do some reading on DNS and TCP/IP i hope it helps
Help me guys