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"send to:" on form properties is grayed out

Posted on 2001-09-11
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Last Modified: 2013-12-24
FrontPage 2000.  I have created a form and want the results sent via email.  Server extensions are installed and running fine (I get no messages about them NOT being installed).  The web works fine.  But for some reason when I go into the form properties, my only option is "send to other".  I have no way to enter an email address or filename.  I've done this successfully before with no problem.  I'm baffled.  I can ping the SMTP server OK from the webserver.  Any ideas?  I've uninstalled and reinstalled the Server Extensions a couple of times to no avail.

TIA, Dennis
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Comment
Question by:Dennis_Todd
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11 Comments
 
LVL 7

Expert Comment

by:ClassyLinks
ID: 6476448
I've run into this before with another user.

When you open the form properties, choose options and fill in the E-mail Results from there.

HTH
0
 

Author Comment

by:Dennis_Todd
ID: 6477162
Yeah, I had seen that work before too; unfortuantely, because the "send to" radio buttons has the "send to other" button checked.  If you click options, a "Options for Custom Form Handler" dialog appears which is totally different than the usual dialog that allows you to enter email info, etc.
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LVL 7

Expert Comment

by:ClassyLinks
ID: 6477183
Can you post some html so that I can see what's going on from here?
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LVL 7

Expert Comment

by:ClassyLinks
ID: 6477187
OR...

What happens when you go into the HTML and REMOVE whatever is in the "action" for the form?  Does that re-enable the options in the dialog box?
0
 

Author Comment

by:Dennis_Todd
ID: 6477318
I removed the "action" but it had no effect.  Here's the html for the page:

<html>

<head>
<meta http-equiv="Content-Language" content="en-us">
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>Contact Us!</title>
<meta name="GENERATOR" content="Microsoft FrontPage 4.0">
<meta name="ProgId" content="FrontPage.Editor.Document">
<meta name="Microsoft Theme" content="pstmdrn 111, default">
<meta name="Microsoft Border" content="tlb, default">
</head>

<body>
<p><img border="0" src="images/contact_us_computer.gif" width="207" height="228" align="right"></p>
<h3><font face="Comic Sans MS">Suggestions?</font></h3>
<h3><font face="Comic Sans MS">Comments?</font></h3>
<h3><font face="Comic Sans MS">Stuff you'd like to see us doing?</font></h3>
<h3><font face="Comic Sans MS">Stuff you'd like to see us STOP doing?&nbsp;</font></h3>
<h3><font face="Comic Sans MS">Something you'd like help with?</font></h3>
<h1>Enter it here....</h1>
<form method="POST" onsubmit="return FrontPage_Form1_Validator(this)" target="_blank" name="FrontPage_Form1" language="JavaScript">
  <table border="0" width="100%" bgcolor="#C0C0C0">
    <tr>
      <td width="50%">Your name (<i><font color="#FF0000">required</font></i>):</td>
      <td width="50%"><!--webbot bot="Validation" S-Display-Name="Name"
        B-Value-Required="TRUE" I-Minimum-Length="1" I-Maximum-Length="128" --><input type="text" name="Name" size="37" maxlength="128"></td>
    </tr>
    <tr>
      <td width="50%">Your email address (<i><font color="#FF0000">required</font></i>):</td>
      <td width="50%"><!--webbot bot="Validation" S-Display-Name="email address"
        S-Data-Type="String" B-Allow-Letters="TRUE" B-Allow-Digits="TRUE"
        S-Allow-Other-Chars="@._" B-Value-Required="TRUE" I-Minimum-Length="1"
        I-Maximum-Length="128" --><input type="text" name="email" size="37" maxlength="128"></td>
    </tr>
    <tr>
      <td width="50%">&nbsp;</td>
      <td width="50%">&nbsp;</td>
    </tr>
    <tr>
      <td width="50%">Your message (<i><font color="#FF0000">required</font></i>):</td>
      <td width="50%"><!--webbot bot="Validation" B-Value-Required="TRUE"
        I-Minimum-Length="1" --><textarea rows="8" name="Message" cols="33"></textarea></td>
    </tr>
  </table>
  <p><input type="submit" value="Submit" name="B1"><input type="reset" value="Reset" name="B2"></p>
</form>
&nbsp;</body>

</html>
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LVL 7

Expert Comment

by:ClassyLinks
ID: 6477882
I copied your code into my FP....sure enough when I opened the page, the option was grayed out.....but when I clicked on Send to, it let me put in anything I wanted.

Are you not able to do that?
0
 

Author Comment

by:Dennis_Todd
ID: 6478041
interesting.  Not all.  I try to click, but the radio buttons (except for "send to other") are completely grayed out as well as the text boxes.  I can click and type all over the place, but nothing happens.  Is your "send to other" radio button checked?  Mine is checked and the combo box next to it lists:  "Custom ISAPI, NSAPI, CGI or ASP script".  Maybe because those settings are there, it won't let me select anything else.  That's certainly why I don't get a normal dialog box in response to clicking the options box:  I'm getting options specific to sending to a script...

Thanks for keeping at it!!

D
0
 
LVL 7

Expert Comment

by:ClassyLinks
ID: 6478171
Ok...try this.....(don't forget to paste it into notepad before you paste into FP to get rid of the formatting)

<head>
<meta http-equiv="Content-Language" content="en-us">
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>Contact Us!</title>
<meta name="GENERATOR" content="Microsoft FrontPage 4.0">
<meta name="ProgId" content="FrontPage.Editor.Document">
<meta name="Microsoft Theme" content="pstmdrn 111, default">
<meta name="Microsoft Border" content="tlb, default">
</head>

<body>
<p><img border="0" src="images/contact_us_computer.gif" width="207" height="228" align="right"></p>
<h3><font face="Comic Sans MS">Suggestions?</font></h3>
<h3><font face="Comic Sans MS">Comments?</font></h3>
<h3><font face="Comic Sans MS">Stuff you'd like to see us doing?</font></h3>
<h3><font face="Comic Sans MS">Stuff you'd like to see us STOP doing?&nbsp;</font></h3>
<h3><font face="Comic Sans MS">Something you'd like help with?</font></h3>
<h1>Enter it here....</h1>
<form method="POST" onsubmit="return FrontPage_Form1_Validator(this)" target="_blank" name="FrontPage_Form1"
language="JavaScript">
 <!--webbot bot="SaveResults" S-Email-Address="eehelp@classylinks.ca"
 S-Email-Format="TEXT/PRE" -->
 <table border="0" width="100%" bgcolor="#C0C0C0">
   <tr>
     <td width="50%">Your name (<i><font color="#FF0000">required</font></i>):</td>
     <td width="50%"><!--webbot bot="Validation" S-Display-Name="Name"
      B-Value-Required="TRUE" I-Minimum-Length="1" I-Maximum-Length="128" --><input type="text" name="Name"
size="37" maxlength="128"></td>
   </tr>
   <tr>
     <td width="50%">Your email address (<i><font color="#FF0000">required</font></i>):</td>
     <td width="50%"><!--webbot bot="Validation" S-Display-Name="email address"
      S-Data-Type="String" B-Allow-Letters="TRUE" B-Allow-Digits="TRUE"
      S-Allow-Other-Chars="@._" B-Value-Required="TRUE" I-Minimum-Length="1"
      I-Maximum-Length="128" --><input type="text" name="email" size="37" maxlength="128"></td>
   </tr>
   <tr>
     <td width="50%">&nbsp;</td>
     <td width="50%">&nbsp;</td>
   </tr>
   <tr>
     <td width="50%">Your message (<i><font color="#FF0000">required</font></i>):</td>
     <td width="50%"><!--webbot bot="Validation" B-Value-Required="TRUE"
      I-Minimum-Length="1" --><textarea rows="8" name="Message" cols="33"></textarea></td>
   </tr>
 </table>
 <p><input type="submit" value="Submit" name="B1"><input type="reset" value="Reset" name="B2"></p>
</form>
&nbsp;</body>


Can you make changes now?
0
 

Author Comment

by:Dennis_Todd
ID: 6480543
That did it!  I tested it all the way through sending and receiving the email.

It still REALLY annoys me, though, that the dialog box doesn't work properly.  I wonder what criteria FrontPage is using to decide whether or not to gray the edit boxes???  Obviously (since the functionality is now working for me) I've got the extensions configured properly, but it's as if FrontPage is disallowing the email feature because it doesn't think things are setup properly.

At any rate...thank you SO much!!  You've posed everything as comments so I can't award the points.  If you'd like to send one more message as an answer, I'll award you the points--you certainly desserve them!

Thanks again,

Dennis
0
 
LVL 7

Accepted Solution

by:
ClassyLinks earned 50 total points
ID: 6480574
Glad it is working for you.

Forms are not an extension function.  Try a detect & Repair (from the help menu).

You should see a button in the blue section of each of my comments that says "Accept Comment as Answer".

Click on one of them and you will be able to grade my responses.

FYI  99% of experts will never propose and "Answer" because it takes the question off the active list and limits the amount of input you are going to get. 8-)
0
 
LVL 7

Expert Comment

by:ClassyLinks
ID: 6483253
Thanks for the A.

Come back any time 8-)
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