Solved

laser printer can't print

Posted on 2001-09-14
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Last Modified: 2013-12-15

hai, i am using HP laserjet 5L in window 2000, but when i add
printer, it can be add but cannot print. it always say that printer
is not connected? but how come? i have check and it is ok.

well, it is a peer to peer network, the laser is my local and
i have another network printer shared and one fax modem.



can anyone help?
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Question by:J_J
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6 Comments
 
LVL 3

Accepted Solution

by:
pete1968_be earned 20 total points
ID: 6484509
Hi,

2 things to concider:
- Use a good bi-directional cable, preferably an HP-cable
- Use the most recent driver from www.hp.com and install it via the provided setup program, NOT via add printer.

Good luck,

Pete
0
 

Expert Comment

by:krp9711
ID: 6503831
are you able to just print a standalone test page from the printer?
0
 

Author Comment

by:J_J
ID: 6505535
yes, it can be done.
0
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Expert Comment

by:krp9711
ID: 6507726
Have you tried just printing from dos to the lpt 1 to verify your port is working?  If that works you might want to try a driver/cable or trying the printer on a different PC.
0
 

Author Comment

by:J_J
ID: 6507812
i think so. but have to try first. thanks.
0
 
LVL 3

Expert Comment

by:cumbo
ID: 6539234
Also make sure you have the correct driver for Windows 2000. This driver was not shipped with the original disks.

All older drivers must be removed first.

Cumbo
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