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Win2k & Sound Card Incompatibility

vasp asked
My computer runs win2k pro and after a trial and error measures, I have determined that my Sound Blaster 5.1 card has been the cause of the seemingly randomly timed crashes.

Currently my computer is now without a sound card and it has not crashed.... (I can't say ever but 5 days is the longest it has done for some time now)

Is there a reslove?  My sound setup cost about #150 & would prefer to keep it as opposed to downgrading to a more lowly sound setup...

If you need more details... I'll be waiting to give them....

Watch Question

What about your sound card drivers?  Do you have the correct ones from Creative?  Their web site says:


What about conflicts with other devices?  Please check this and report and issues?

What W2K service pack are you running?  If not SP2, please install it now.
Top Expert 2007

I would try moving the IRQ of the soundcard to some IRQ that is less used.

Also get the latest hardware drivers for everything !!

SP2 should be installed

Also disable all the stuff in startup !
leanup the startup stuff. In win98 -  Do a Start - Run - msconfig, startup Tab , or for win95 , NT or win2k,
Download the Startup COP a free pcmag utility from
 Run it and it will show you everything that is listed in all the possible startup
                        places, and allow you to disable things one at a time until the problem is eliminated.
 A lot of probelms are caused by excess old baggage - programs that have not been properly  un-installed. Startup Cop will eliminate leftovers and un-wanted programs that you no longer want.
Older Antivirus programs and Norton Utilities have been known to cause problems
try disabling them also !
BTW :   Msconfig can also be run on Win95,  just copy the msconfig.exe from a Win98 machine.


6) Get two updated antivirus programs and check your computer Hardware.

I hope this helps !
vsap, Sound Blaster 5.1 card? What is the exact model?
Top Expert 2004


Vasp, the problem you are dealing with is due to the drivers found on the Sound Blaster Live CD that came with the sound card.

You need this driver set:

http://www.soundblaster.com/scripts/download.asp?file= http://www.americas.creative.com/creative/drivers/sbpci/sbl51_2kdrv.exe

From Creative:

You are likely to encounter this problem if you install drivers for the Sound Blaster Live! unauthorized by Creative or if you had installed "Live!Ware 3.0 for Windows NT". To solve the problem, please follow these steps :

1. Upon bootup , press F8.
2. Select "Safe mode with command prompt"
3. Go to "c:\windows\system32\" to rename ctmm32.dll to other extension like ctmm32.old
4. Restart computer
5. Reinstall "Live!Ware 3.0 for Windows 2000" package from Creative. (from download)
6. Go to "c:\windows\system32\" and delete ctmm32.old (optional)

Or, if you prefer, restore the Win2k drivers and then add the new driver set.

To restore the basic Windows 2000 Sound Blaster Live drivers, follow these steps :

1. Open Device Manager
To open Device Manager, click Start, point to Settings, click Control Panel, and then double-click System. Click the Hardware tab and then click Device Manager.
2. Click on Action menu and select "Scan for hardware changes". Windows 2000 will then scan for Plug And Play compliant hardware.
"Creative Sound Blaster Live! Basic (WDM)" will be shown and Windows 2000 will load it's basic drivers automatically.
*If following the above sequence is unsuccesful, remove and re-insert the Sound Blaster Live! card again.
3. Restart computer  

vasp, are you still with us here?



Could have sworn that I closed this issue 2 weeks ago... well I hope this sorts it this time... (possibly my comp crashed mid question closure...!)

Glad I could help!

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