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New Computer Setup sits for 5 minutes after BIOS screen, then boots

Milkshake
Milkshake asked
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Hi All,

I just went out over the weekend and purchased a brand new system at the computer show. I migrated most of my hardware from my old system, and here is the present configuration:

P4 1.7Ghz
Intel 850GB Motherboard
256 RDRAM
ATX 300W 12V Power Supply
Primary IDE Master: Quantum 15GB Fireball
Primary IDE Slave: Maxtor 60GB
Secondary IDE Master: Plextor 8x4x32 CD-RW
Secondary IDE Slave: BDV 108A DVD
Elsa Gladiac (Geoforce2 GTS, 32MB) Video Card AGP
SB Live! Value
3Com 10/100 Ethernet
Generic TV Tuner Card

I spent yesterday installing all of the above in a new case. I blew away the contents of my Quantum Drive, and after installing, tried booting from both the Floppy and CD-ROM with the same problem. The new Intel P4 board shows a cool Splash screen while BIOS things are processing (which can be viewed by hitting escape)...and after successfully loading RAM / Drives, it begins booting from the Floppy or CD-ROM and then hangs for 5 minutes. After the 5 minutes, it continues to boot...and things seem to work just fine. Interestingly enough, the 'booting' from Floppy or CD-ROM starts at first, displaying the first usual line of text, like, "Windows Boot Disk loading" or "Windows is examining your system"....and then sits for 5 minutes. During this time, the HD Light stays on (but the HD makes no noise)...flickers maybe once or twice over the 5 mins, and then all of the sudden the boot process kicks into high gear.

I am technical, so I have gone over the BIOS settings, and seen nothing odd. I have it set to Boot from Floppy, HD, CD-ROM (right now, I changed it to CD first when installing my O/S, then put it back). The Intel board shipped with the most up-to-date BIOS (P14), but for fun I flashed it anyway with the latest from intel.com.

I have since installed Windows XP, and now it begins booting....sits for 4-5 mins, then fires up Windows. I have troubleshot this one to best of my ability, and have reached by limit. I welcome any and every suggestion, and will respond with further info as required.

Thanks Guys!
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Commented:
Put the hard drives on the primary IDE and the CD ROMS on the secondary.  Your system is slowed down in the boot process looking for them.

Commented:
Here is what I would change.
Primary IDE Master:  Maxtor 60GB
Primary IDE Slave: Quantum 15GB Fireball
Secondary IDE Master: BDV 108A DVD
Secondary IDE Slave: Plextor 8x4x32 CD-RW
Your BIOS is searching for hard drives and is expecting them on primary, not secondary IDE channel.
This should be easy to fix.  Swap the cables at the motherboard and then enter BIOS to redetect drive configurations.  Save changes and boot her up!

Commented:
I guess you have your reason for having the larger hard drive as slave, I prefer my big ones up front.  Also make sure that both hard drives do not contain bootable info as that can slow down the process on many systems.

Commented:
Nice system by the way.  [;-)
Kyle SchroederEndpoint Engineer
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Commented:
I was wondering about the DVD/CD-R being on the Primary channel also...that's a bit unusual.  Swap them back to normal as suggested by pbessman.  Another possibility is your Ethernet card; if its set to DHCP and its not connected, or not getting an address assigned, you will get these sorts of pauses (generally not for 5 minutes though).

Are you using an SCSI devices in this system at all?  You didn't list any, but perhaps you omitted them accidently.

Good luck!

-d
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Top Expert 2007

Commented:
I would think that it is the NIC card trying to boot from a remote server using PXE or similar.

I would check for the DOS utils to turn off remote boot option in the NIC, if it has it.

I hope this helps !

Commented:
All the above sounds great but dont overlook device interoperabliity.
Some hardware just wont work tohether.
Kyle SchroederEndpoint Engineer
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Commented:
Also, are there any options in your BIOS for PXE?  This is a remote network boot protocol that could potentially cause this also...disable this option if present.

-d

Commented:
Most network cards that support a boot Rom will indicate that it is trying to boot from LAN.  DHCP usually does not get activated by Windows based OSs until after they begin booting not during initial POST of BIOS.

Author

Commented:
Hi Guys,

BIG MISTAKE on my part in my run-down up top....My hard drives are on my PRIMARY, and my CD/DVD ROMS are on my SECONDARY. Too early in the morning to write I suppose :)
Thus, my IDE setup is like this:
Primary IDE Master: Quantum 15GB Fireball
Primary IDE Slave: Maxtor 60GB
Secondary IDE Master: Plextor 8x4x32 CD-RW
Secondary IDE Slave: BDV 108A DVD

Once again, sorry...my bad. I have the 15GB as Primary because it is my O/S Drive, and is the fastest (7200 RPM)...unless someone has a REALLY compelling reason for not putting the fastest, O/S Drive on PRIMARY MASTER, I would rather leave it there.

PBESSMAN: Thanks for your input...a few things though:
-The system is NOT hanging 'looking' for the drives, I can see it 'find' them, then launch into the booting process

DOGZTAR: I do use DHCP, but AM connected to the network....and no, no SCSI parts (Already drained the bank on everything else :) )

SYSEXPERT: Someone here at work mentioned PXE....but I find it hard to believe that a brand new sealed MB would ship with that setting on? I will check into it though, if I can find it in the BIOS settings.

I think a good next step for me may be to yank out that NIC and reboot and see what happens....plus try swapping PCI slots around to see if it is an IRQ conflict. As  jwc02026 mentioned, there could be hardware conflicts, so maybe pulling out one item, trying again, another item, etc. to track down the prob might be good. Has to wait for me to get home from work though! Any other thoughts boys/girls?

I MUST get this problem licked so I can being enjoying my new toy!!!

:D
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Top Expert 2007

Commented:
I agree that yanking the NIC would be a good start.

You may require a 3com DOS utility to turn off the PXE/remote boot, since it may not be a BIOS option, but part of the NIC setup !!

I hope this helps !

Commented:
milkshake
That sounds like a good troubleshooting proceedure i have booting trouble with 3com Nic's especially if there is more than one. If that it it, try a lynksis
also,
this is my first day, i could really use the points... lol

Commented:
Does your BIG hard drive also contain a bootable partition?  You might want to make sure that the drives are set properly for their locations.  Some hard drives like IBMs have additional jumper settings if they are to be used in conjuntion with other drives.  Not necessarily an easy master slave setup issue.

Commented:
p.s.
I also like to have my big drive as a secondary,
it cuts down on system maintanance time.

Commented:
Have you done this?
I see your system ships with two continuity cards C-Rimms, only use them in banks with installed memory if not installed in pairs.
"Intel? 850 ATX System Board Technical Reference


RIMMs must always be installed in pairs.
If you are installing two memory modules into one bank (RIMM BANK 0), install two RIMMs in RIMM BANK 0 and two C-RIMMS in RIMM BANK 1 on the system board."

More info on setting up system available here:  http://www.gateway.com/support/manlib/cmponts/sysboard/8506515/06515.htm

Iknow, I know it says GATEWAY, but info provided is specifically for your board.

I looked here for info as well,  http://channel.intel.com/business/ibp/boards/d850gb.htm

I see it has an option for built in 10/100 NIC is this disabled in BIOS that could be an issue as well, it will be apparent wehn you remove the other NIC.  You may have overlooked this setting as you have the add-on card.

Author

Commented:
PBESSMAN: Yeah, I actually did a LOT of research before buying this system, it light of the interesting RAMBUS requirements (how they must be in pairs, using PC800 RAM, etc.) I have two 128MB strips in Bank 0, and the continuity strips in Bank 1....where they are supposed to be. The built-in LAN/AUDIO is an option on the board, but something I stayed away from....I hate that OEM on-board crap! The setting, I believe, is grayed out in the BIOS, but I will definitely check it.

Could someone who is a true IDE expert, and I stress EXPERT, please provide me with an optimum configuration given what I have listed here...keeping in mind that my 15GB Quantum is my fastest, O/S drive, and my Plextor CD-RW is my most commonly used, better CD-ROM? I would appreciate it.

Great work so far guys....keep the ideas coming! Man I love this forum for solving problems, it rocks. :D

Author

Commented:
PBESSMAN: Yeah, I actually did a LOT of research before buying this system, it light of the interesting RAMBUS requirements (how they must be in pairs, using PC800 RAM, etc.) I have two 128MB strips in Bank 0, and the continuity strips in Bank 1....where they are supposed to be. The built-in LAN/AUDIO is an option on the board, but something I stayed away from....I hate that OEM on-board crap! The setting, I believe, is grayed out in the BIOS, but I will definitely check it.

Could someone who is a true IDE expert, and I stress EXPERT, please provide me with an optimum configuration given what I have listed here...keeping in mind that my 15GB Quantum is my fastest, O/S drive, and my Plextor CD-RW is my most commonly used, better CD-ROM? I would appreciate it.

Great work so far guys....keep the ideas coming! Man I love this forum for solving problems, it rocks. :D

Author

Commented:
PBESSMAN: Yeah, I actually did a LOT of research before buying this system, it light of the interesting RAMBUS requirements (how they must be in pairs, using PC800 RAM, etc.) I have two 128MB strips in Bank 0, and the continuity strips in Bank 1....where they are supposed to be. The built-in LAN/AUDIO is an option on the board, but something I stayed away from....I hate that OEM on-board crap! The setting, I believe, is grayed out in the BIOS, but I will definitely check it.

Could someone who is a true IDE expert, and I stress EXPERT, please provide me with an optimum configuration given what I have listed here...keeping in mind that my 15GB Quantum is my fastest, O/S drive, and my Plextor CD-RW is my most commonly used, better CD-ROM? I would appreciate it.

Great work so far guys....keep the ideas coming! Man I love this forum for solving problems, it rocks. :D

Author

Commented:
Whoa.....sorry for the triplicate! Might have to open another question forum to see how that happened.... ;)

Commented:
If I has so much money I will bay Athlon 1.4 with 512MB DDR SDRAM and MB from Gigabyte 7DXR, ABIT KG7RAID, MSI KT7PRO2R or ASUS and GFORCE 3 video card and will drink a lot of whisky/beer/wine ...:-)and will not need from REAL EXPERTS...

Author

Commented:
Sounds like you have already been drinking lots of whisky/beer/wine.....get off my post you monkey.

Commented:
i love this site

Author

Commented:
Ok,

I removed the Ethernet card: problem still exists

I removed the Audio card: problem still exists

I removed the TV Tuner card: problem still exists

I switched the IDE cables around, making the Maxtor drive the Primary Master, and the Quantum the Primary Slave: problem still exists

I completely removed the Maxtor drive, and left only the Quantum....problem still exists. This last step results in a "Boot Failure" message, but I think that may be caused by the OS (Win XP).

I checked the BIOS for any Network Boot things....nothing is there.

Now I am starting to worry. This isn't looking good..

To totally eliminate the O/S portion of this problem, I am booting from the Floppy Drive only as my test. The computer starts up, shows the P4 splash screen (or I can hit escape and see it detect the drives), and then the little light goes on for the Floppy. It makes a sound like it is going to start booting up, then quits. I see a black screen with a flashing cursor for 5 minutes, then it continues and operates normally.

Just as an aside, I can no longer load my O/S...it is giving me some fatal error, that I can't bypass even if I load in safe mode, etc. That doesn't bug me too much, as I can always reinstall the O/S.

Depression is settling in gentlemen...please help!

Author

Commented:
Points increased to 300 :(

Author

Commented:
Points increased to 300 :(
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Top Expert 2007

Commented:
Try booting with just

1) A simple VGA card,
2) A floppy drive.

Nothing else should be connected.

This should hopefully eliminate the problems of HD etc, and perhaps narrow it down to a motherboard problem.

Also did you try resetting the CMOS NVRAM ( totally clear it ! ).

I hope this helps !

Author

Commented:
SysExpert...you are a genius...and also have taken a huge worry off of my shoulders.  I unplugged all but the floppy and my vid card...and BINGO! Mega-Fast Boot! It hit the Floppy and tore into that Autoexec.bat & Config.sys like a bat out of Hell! This has saved my worry that my motherboard was faulty...when really the fault MUST lie in the IDE configuration. So...the question becomes....what IS that configuration, and how is it wrong? I am duplicating the configuration I had in my old P3 450 system in terms of IDE cabling...and it worked fine there.
SysExpert...any suggestions for further troubleshooting the IDE config? I will gladly try resetting the CMOS NVRAM ... just got to remember how. I vaguely remember moving a jumper over to blank it or something...or is it pulling the battery? The Intel 850 manual makes no reference to it.

Incidentally, how do I check to see if my Hard Disk is set as 'bootable'? I just remembered that after I loaded Windows XP , it kept prompting my  while loading up asking whether I wanted to Boot up Windows XP (installed on C:)or "The Unknown O/S on Drive D:". It certainly was not set as bootable in my other system, and has a tonne of data on it. But I wonder if the application I used to wipe out my C; Drive made some sort of 'entry' on the D: Drive to make it bootable?

I can see the light at the end of the tunnel!

Thanks!

Commented:
Have you tried setting BIOS to setup defaults?

Commented:
Actually the C-rimms are to fill half banks not whole ones try removing them if you already have a pair of memory cards in one bank or put a rimm with a c-rimm.  That seems to be my understanding, that they get installed like the old SIMMS, in pairs.  

Author

Commented:
pbessman:

Yeah, tried setting BIOS to default.

Checked the RIMM installation, and it is correct: pair of 128MB RIMMS in Bank 0, and Pair of CRIMMS in Bank 1. It recognizes the RAM in BIOS and Windows...so I think that part is cool. Gotta be IDE related, or my 60GB drive has bootable info on it (and I am not sure what to check for!)

Thanks

Commented:
RIMMs must always be installed in pairs.
If you are installing two memory modules into one bank (RIMM BANK 0), install two RIMMs in RIMM BANK 0 and two C-RIMMS in RIMM BANK 1 on the system board.


Sorry my bad you have done this right.

Commented:
RIMMs must always be installed in pairs.
If you are installing two memory modules into one bank (RIMM BANK 0), install two RIMMs in RIMM BANK 0 and two C-RIMMS in RIMM BANK 1 on the system board.


Sorry my bad you have done this right.

Commented:
RIMMs must always be installed in pairs.
If you are installing two memory modules into one bank (RIMM BANK 0), install two RIMMs in RIMM BANK 0 and two C-RIMMS in RIMM BANK 1 on the system board.


Sorry my bad you have done this right.

Commented:
RIMMs must always be installed in pairs.
If you are installing two memory modules into one bank (RIMM BANK 0), install two RIMMs in RIMM BANK 0 and two C-RIMMS in RIMM BANK 1 on the system board.


Sorry my bad you have done this right.

Commented:
I think if you try booting without the 60 gig drive in place you can test it that way.

Commented:
This system is really messed up.  Slower than molasses on a cold winters day.  I tried to refresh and that caused info to be resent.

Commented:
I did suggest that possibility already
 pbessman  Date: 09/24/2001 10:03AM PST  
Does your BIG hard drive also contain a bootable partition?  

Spaced for emphasis!
You might want to make sure that the drives
are set properly for their locations.  Some hard drives like IBMs have additional jumper settings if
they are to be used in conjuntion with other drives.  Not necessarily an easy master slave setup issue.  

Commented:
This is one of the biggest problems people face when migrating parts from one system to another.  I find it easiest to put what I want to save on another networked drive and then format them, put them in the system I want them in and set it up from scratch.  Then I can copy data back from computer I saved this stuff to.  I hate fighting that stuff.  When I can afford it, I use brand new hard drives thus eliminating the issue.

Author

Commented:
pbessman:

Yeah, I have tried only hooking up the Quantum 15GB on the Primary Master IDE, and it still has the problem. I have not yet tried only the 60GB drive on the line, but will do that tonight when I arrive home.

Couple of things for the general audience:
--> I tried booting with the Secondary IDE cable hooked in (with the two CD/DVD ROMs attached) and it boots without a problem...therefore it can DEFINITELY be isolated to the Primary IDE cable. I tried swapping the cable to see if it was faulty, and no change.
-->Unbelieveably, my motherboard does not have ANY reference to clearing the CMOS...crazy as it sounds, I read through everything and there is no "clearing jumper" or anything like that. I can 'restore defaults', which is what I have already done, but aside from that...nothing.

Question: Even if I had a bootable partition on BOTH drives, how would that cause the problem I am experiencing with the Floppy/CD-ROM Boot Disk I have been testing? Doesn't that process bypass trying to boot from a hard drive? If yes, then I am truly stumped, because I have checked/double checked the jumper settings on the HD units, and they are appropriately set for Master/Slave. I have tried swapping them (and changed the jumpers)

I am up for trying anything at this point!!

Oh, and wiping out the 60GB Drive is not really something I want to do, as there is about 30GB of data I would have to 'find a place for'...which wouldn't be easy.

Commented:
Is this not your board?
http://www.gateway.com/support/manlib/cmponts/sysboard/8506515/06515.htm
Look and find this stuff there.  Good illustration of wher you should find the 3 pin jumper for BIOS.
BIOS configuration jumper settings

The BIOS configuration jumper lets you clear passwords or recover your BIOS if it becomes corrupted. For information about the location of this jumper, see Section 1.

 Setting  Jumper placement  When used  
Normal
  For normal operation

(1-2 position)
 
Configure
  For clearing passwords

(2-3 position)
 
Recover
   For recovering the BIOS

(no jumper)
 

Or go to Intels website and look at the following.  Should also link to a page with a graphic. http://channel.intel.com/business/ibp/boards/d850gb.htm
Jumpers Three-pin jumper block to set configuration mode for the BIOS Setup program
CNR configuration jumper (optional)

Author

Commented:
Yeah I know about that 3-pin jumper...but that isn't for 'clearing' the CMOS. In configuration mode it lets you clear paswords or the Network Boot Information (of which I have cleared both). The setting with the jumper off is for loading a backup of the BIOS from CD or Floppy ... which I don't have :(

Thanks for the suggestion though.
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Top Expert 2007

Commented:
Regarding the Hard drives.
I would very simply try all 4 options .
1) 15 Gb On primary master by itself,
2) Same on Secondary master
3) 60 GB as primary master
4) 60 GB as secondary master.
NO CD !!

This is just a test to see if the primary IDE controller is bad, while the secondary works, and at the same time to see if your 60 GB happens to be bootable ( probably DOS only ).

You may have to use fdisk to set the partiton active ( option 2 ) on the 60 GB to get it to boot, if at all possible !

I hope this helps !

Author

Commented:
SysExpert:

Thanks for posting. I will try the combinations you have recommended above, but one note on whether the Primary IDE Controller is bad: I tried plugging the CDROMS into the Primary IDE Cable slot, leaving the Secondary IDE slot empty....and it still boots without a problem. Along the same vein, I put the Hard Drives in the Secondary slot (again, alone) and it does the old 'stall for 5 minutes'.

Also, does the BIOS still gather boot information from the Hard Disks even when using a Floppy Boot Disk?

Thanks!
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Top Expert 2007

Commented:
It could be the secondary IDE controller is  shot, or simply has a problem with DMA,or certain PIO functions ( timing problems etc ).

Try to find a combination that works, or to verify a bad IDE controller, and if needed, get the motherboard replaced under waranteee ASAP !

I hope this helps !

Commented:
Is it near you easy opening wide window, better in the last floor on building not less than 10 floors and i will teel you what to do with your nice fast with so much fast ram PC :-P...  

Author

Commented:
1175089:
I'll ask you once more to refrain from posting your gibberish in this thread. Once more, and I'll get a moderator involved. If you can't contribute something useful, in a language I can actually understand...then please...go away.

Commented:
i love this site

Commented:
When you move your hard drives are you being sure to go into BIOS and have them redetected or do you have this all set up for automatically reconfigure each time.  
     It is a possible warranty issue.  What sort of warranty did you get at the show you went to?  These people never seem to give any contact info should you ever have problems.  The worst fear is that a lot of these parts are sold AS IS.  They say you are getting a great deal. I know you can get some really good deals from them but have also heard horror stories that a lot of businesses use these shows as a dumping grounds for defective gear.  I hope you have a way of contacting the people who sold you this.  If nothing else, I hope you used a credit card and can deny the charges until the issue is resolved and the system is working as it should.
     Normally, the clear passwords setting also sets everything else back to defaults.  Are you saying this new system is so different from all others that it doesn't do this?  That's weird.  
     Anyway, sounds like you are having some good help here.  Despite 1175089 posting gibberish, he only does this because he is jealous of your system.  Probably an international terrorist.

Author

Commented:
pbessman:
LOL
:)

Actually, I paid cash....but I have the business card of the shop here in Toronto that sold it to me. The Mobo was sold in the plastic, with a 3 year manufacturer's warranty. If it turns out defective, I have already talked to Intel, and they would have me send the board in for repair/testing. If it is defective they replace it/ fix it, or they send it back saying they can't replicate the prob. Kind of sucks, but better than no warranty at all! I just couldn't stomach the price of a full blown P4 1.7 system sold as a bundle...and considering I actually kinda know how to put it together, I thought it would be a snap. I dunno.

Anyhow, I'll try out everyone's great suggestions tonight...and keep you posted. Thanks again to everyone who is continuing to check back and post here, 1175089 excluded.
:oP
Kyle SchroederEndpoint Engineer
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Commented:
You said you replaced the IDE cable...but are you using 80-wire ATA-66/100 cables (one should have come with the board)?  I had a problem somewhat like this on an Athlon system I built a while back, moving the old harddrives to a new mobo.  They were only ata-33 drives (one was even older!) and the system just wouldn't boot.  Then I replaced the standard 40 wire IDE cable with the new 80wire ATA cable and it booted right up!  For some reason the board didn't want to look at those drives unless they were on the new style cable, even though they couldn't "talk" at ATA/66 speed!

Its worth a shot I guess.  Can you access the CDROMs when they are plugged into primary IDE?  Are they using 80 conductor or 40 conductor?

-d

Author

Commented:
Ok, now we might be getting somewhere....but it wouldn't make much sense.....

Okay, I migrated one of my IDE cables from my old system for the CD-ROMS, because the ones that ship with the Mobo are WAY too short. Thus, the HDs (Primary)have the OEM cable, and the CDROMs (Secondary) have the OLD PC cable.

In that configuration, the CDROMs work, but the HDs don't.

I thought of that issue last night, and yanked out the remaining OEM cable that was attached to the HD, and replaced it with the other IDE cable from my OLD PC.

Thus: OLD PC now has new Mobo cables, and NEW PC now has old Mobo cables. In this setup, I get exactly the same thing, no change. I also don't see how it could be the cables, because when I use ONLY the HD IDE Cable (the one that shipped with the Mobo)...it still does not work.

Hope I didn't lose everyone in that last brain dump there.

Now, having said all that...this new-fangled BIOS that the board uses won't let me touch the configuration of each Drive, it only shows me what it detected, grayed out. I know it sounds wierd, I have never seen BIOS like this before. I think it was supposed to be idiot proof....DOH!

So, how do I check what rating my drives are: ie. ATA 100, ATA 66, etc.? I am 'fairly' sure that my Quantum Fireball is an ATA 66, and that my Maxtor is an ATA 100 ... this worked fine in my old system, but now I am curious what is up here. Any input from more adept readers?

Thanks
Kyle SchroederEndpoint Engineer
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Commented:
Also...are you using the "special" ATX12V power supply with the extra +12V lead?  I'm assuming so, or it probably wouldn't boot at all...

Perhaps this article applies:
http://support.microsoft.com/support/kb/articles/Q242/5/18.ASP
Though it seems somewhat unlikely, because if I understand you right, its pausing before you get the boot menu (if such a thing still exists in WinXP).

-d
Kyle SchroederEndpoint Engineer
CERTIFIED EXPERT

Commented:
Most drives say on the chassis what speed they are...if not, check your manual, or manufacturer's website for details on the interface spec.

What do you get if you disconnect the Primary Slave drive and leave only the 15GB drive installed, jumpered as master/only (dunno if Quantum has a SP (SlavePresent) jumper or not)?

-d

Author

Commented:
I'll do a whole pile of drive swapping tonight when I get home from work.....wait a minute...it's almost 7pm, WHY AM I STILL AT WORK!!!

ARGGG!!!

:D

Commented:
Because they will pay you for working on personal stuff:-).

Commented:
1175089 = %*} !

Good call dogtzar!  Is your system case rated as being p4 compatible?  It boots, but hangs when drives are configured in certain patterns.  Try the hard drives in another system.  If you have data on one you want to keep copy it to another hard drive.  Start system with hard drive you don't mind erasing and run the manufacturers utilities on it to LLF the drive and then see what happens.
     Glad you at least have a contact.  I went to a show myself in St Louis and they had a ton of vendors who seemed to deal either in cash or credit card.  If someone wants my card they better give me theirs first.  Even sooner if I am using cash!

Author

Commented:
UPDATE UPDATE UPDATE

Weeeee

Ok, I have further isolated the problem.

On SysExpert/pbessman/dogtzar's advice, I have started playing around with the drives/cables and swapping them in and out. Guess what...it is the damn Quantum drive! If I put the Maxtor in alone on either cable, slave or master...it boots no problem. The minute I put that Quantum on the line...all hell breaks lose.

Here is another thing to share...I noticed this earlier, but didn't pay it any mind until now. Each time I leave the system for its 5 minutes and let it boot with both drives attached, with the Quantum as Master, Maxtor as Slave (on Primary), I am unable to access the Quantum drive via the DOS prompt. If I attempt to go to the C: drive, it brings me to the Maxtor drive! I had called Maxtor D: in my old system, and Quantum C:....not sure how the BIOS assigns letter names to the drives, but it is completely ignoring my Quantum drive, and only letting me look at my Maxtor.

SO....I am going to try formatting that Quantun drive with the OEM loader proggy, and pop it back it for kicks. If it fails again there, I will throw in my old 9.1 Gig Quantum I have sitting in the closet :D and see how that works out.

What I really need to know is: how do I tell the machine which Drive is C: and which is D:, and the boot priority (and it goes without saying that this is NOT a setting in the BIOS)

Just for housekeeping:
-Yes, p4 rated case
-Yes correct power supply with extra 12V lead
-I have not been able to locate a "slave present" selection on the Quantum
-Keep in mind that these two drives worked perfectly in this same configuration prior to the Mobo upgrade

I can't thank you guys enough for the help on this one...I just have no idea how I will determine who to give points to!! I guess once <optimism> we get this fixed </optimism> I'll have to go back and see who identified the culprit problem most accurately first? Please adivse me on proper protocol on this one, as I DEFINITELY don't want to burn bridges on this fantastic forum. ;)
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Top Expert 2007

Commented:

To distribute points you can accept a comment as an answer or

You can open up new questions with points for each expert with a subject like " For xxxnname" for help with...
, and notify the experts here of what you did and perhaps even provide the links,

or

You can put in a request to                    
http://www.experts-exchange.com/jsp/qList.jsp?ta=commspt 
to distribute the points in any manner you think is proper.
This is especially true when you think you have received good information from more than one person.

     I hope this helps !

Commented:
Try thias link for utilities, you know Maxtor has bought Quantum.
http://www.maxtor.com/Quantum/support/csr/software/softmenu.htm

Commented:
how do I tell the machine which Drive is C: and which is D
These are assigned by order on the IDE channels. WHatever drive is set as primary master is "C" and primary slave "D", unless partitioned and then they follow logical assignment.  Partitions on Master assigned ahead of those on slave.

Author

Commented:
Okay, last post of the night...I need my sleep!

I downloaded the Maxtor MaxBlast and PowerBlast software to perform maintenance on the Quantum drive (pbessman, thanks for the link, but they don't have the old 'Drive Manager' utility for Quantum Drives anymore, they say you are to use the Maxtor software). I performed all the tests in the diagnostic proggy, and passed everything. I performed a low level format on the drive. I re-initialized the drive (it asks to put in the boot disk during this process for system drivers...then says the disk will not be bootable until I load the Windows ME Boot information on it...I am assuming this means install the OS). After all of this, the problem still exists.

Interestingly though, I STILL CANNOT boot up with the WinME boot disk and change to the C: drive...it tells me the drive doesn't exist. I found a couple of other settings in the BIOS for the drive. If I go into the IDE Config, and set the setup to user, it lets me change a few settings that are normally greyed out in Auto mode. The following is the list of options, and the starred items are what the BIOS Auto detects/assigns:

LBA MODE CONTROL: -Enabled**
                  -Disabled

MULTI SECTOR TRANSFERS: -Disabled
                        -2 Sectors
                        -4 Sectors
                        -8 Sectors
                        -16 Sectors**

PIO Mode: -Auto
          -Mode 0
          -Mode 1
          -Mode 2
          -Mode 3
          -Mode 4**

Ultra DMA: -Disabled
           -Mode 0
           -Mode 1
           -Mode 2
           -Mode 3
           -Mode 4**

I tried setting the PIO mode to all of the different settings (as SysExpert had mentioned this earlier) and no change. Not sure if any of the above is relevant.

So, it appears there is another roadblock...we know it is recognizing but not liking the drive....but why?? And why can't I access it when I boot from Floppy?

If you guys live near Toronto I'll take you all out for drinks after we solve this :D ....but 1175089 is not invited.
CERTIFIED EXPERT
Top Expert 2007

Commented:
Did you try running fdisk to see if there is a partition.

Did you Format the C: drive ?

I hope this helps !

Author

Commented:
Guys,
Copied the intel Support email address with everything we have spoken of...and here is their piece:

-----------------------------------
Thank you for contacting Intel(R) Customer Support.

After additional research it appears the Quantum Fireball 15GB Hard Drive is not on the Intel(R) Hardware Peripherals Compatibility List for the Desktop Board D850GB and is therefore not supported and explains why you are experiencing this problem.  Below please find a list of Quantum Fireball* hard drives that are approved on the Intel(R) D850GB, which includes the Quantum Fireball Plus KA9.1 (ATA-66 IDE, 9.1 GB) that you indicated works fine on your motherboard.  

Quantum* QM301300CR-A (IDE, 13.0GB)
Quantum Fireball* CT10 (ATA-66 IDE, 10.2 GB)
Quantum Fireball Plus KA9.1 (ATA-66 IDE, 9.1 GB)
Quantum Viking* II 4.5WLS (SCSI, ultra 2 wide, 4.5 GB)
Quantum Fireball Plus KX QMP20500KX-A (ATA-66 IDE, 20.5GB)

Please do not hesitate to contact me if you have any additional questions.

Sincerely yours,

Intel(R) Customer Support
http://support.intel.com
---------------------------------------------------

....incidentally, I tried FDISKing and repartitioning, formatting, etc. Tells me "Unable to Access Drive.

I pulled the drive out, and put it back in my own machine...formatted and it works perfectly.

Go figure, I am completely lost.

I will assign points once you guys acknowledge that this drive can't be salvaged in the new system, as a couple of you helped me identify that it was indeed this drive creating the problems.

:(    I guess I need to shop for a new drive...anyone have any recommendations?

Commented:
Try to get one like your Maxtor 60GB. We know that works and you shouldn't be filling it up too soon.   Or, get a Western Digital 100GB 7200RPM model.  However, you might see if running just your 60 GB unit for now is ok.  
     I was trying to follow Maxtors release of the ATA-133 drives and with the otehr events happening on Sept.11 we all missed out on some really good news, MAXTOR RELEASED THEIR FIRST ATA-133 hard drives.  Give it a month or two and they will probably be up to 7200 or higher RPMs for these unless now that they have unveiled the technology someone beats them to the punch.  Another thing to consider is that "Western Digital continues to hold the leading market share of 7,200 RPM drives by delivering hard drives with the unique combination of exceptional performance and high capacity," said Richard E. Rutledge, Western Digital vice president of marketing. The WD Caviar 7,200 RPM family now includes 30, 40, 60, 80 and 100 GB capacity models, expanding Western Digital's overall product mix. from:  http://www.westerndigital.com/company/releases/20010711.html
  "IBM is using a few atoms of "pixie dust" to push back the data storage industry's most formidable barrier."  Check out the Press Release here:  http://www.ibm.com/news/2001/05/21.phtml


These last few days without EE have been hard, but I am almost done my VW restoration.  Putting final carpet pieces in, the stereo works(front speakers anyway, have yet to hook the back parts up.)  This has been a needed break.  For those who didn't see it in another thread, I am restoring my 74 VW that has sat in storage the last couple of years.  I have wanted to do this ever since I bought her 10 years ago.  She still runs like a charm!

Author

Commented:
pbessman: LOL

Post a pic of that car!

I don't want to run my OS from the Maxtor because it is a 5400 rpm drive that I use for storage, etc.

I will definitely be on the lookout for some deals on the drives you mentioned.

Here's the deal:
I am going to delete this question, and open up two more. One will be called 'points for pbessman', the other 'points for SysExpert'. Please keep your eyes peeled.

Thanks again to all the experts for their contributions!

Commented:
Thanks, don't know where to post the pics.  I have taken over 1000 pictures(digital cameras are fun!), so far of the strip down, cutting, welding, priming, reassembly and so forth.  Maybe I should just right a book seeing as though I seem to be wordy enough.

Author

Commented:
Issue cannot be resolved, but points will be split between two parties: pbessman and SysExpert.

I will create two dummy questions for this purpose.

Author

Commented:
Issue cannot be resolved, but points will be split between two parties: pbessman and SysExpert.

I will create two dummy questions for this purpose.
Commented:
Milkshake, I have refunded your point for this question as you have already done a point distribution.


Regards,
ComTech
Community Support Moderator
Kyle SchroederEndpoint Engineer
CERTIFIED EXPERT

Commented:
Weird that the drive was incompatible...but it happens I guess.  Glad you got it working Milkshake.

-d