I have a designer question, and I will admit I am very new to design so am hoping for assistance from you, the experts!
We have a help-desk type application that we run in Notes, where a call is logged to the database, the problem entered, the call assigned a number, etc. All of this works well.
What we are looking for is the following
The person entering the call specifies the 'requestor name' which is entered into the field through an editable dialog list. The dialog list uses the Address dialog for choices, the address dialog being populated by a Phone list created by our company (a Personal address book v4 template was used).
After the 'requestor name' is filled in, it is also necessary to supply their phone number, division and location. All of this information can be found in the Phone list, and what we are hoping to do is populate the phone number, division and location fields with the information corresponding to the requestor name in the Phone list.
Is this possible? If so, how would it be done?
Any help immensely appreciated