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Win2000 server ipconfig (DHCP) problem

ezlee
ezlee asked
on
My win2000 server cannot connect with internet by cable after one reboot.

It just worked fine before and I was using "dhcp" to get an IP address from the cable company. I got the following error message when I ran "ipconfig /renew" (I always use it to refresh internet connection when it seems got stuck):

The following error occurred when renewing adapter DAVICOM XXXX XX:
An internal error occurred.
Disconnect and reconnect the network interface or reboot the machine.

I did what it says but still had the problem. I am sure it is not the hardware problem 'cause there is also a win98 os installed as dual-boot and Win98 can connect with the same NIC without any error.

I have tried to remove and update the NIC and its drivers.

Has anyone met the same problem as me? How could I do? Thanks.
 
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patch575IT Systems Admin
BRONZE EXPERT

Commented:
Check the event log to see if there is anything important.  Have you installed any new software or hardware?  You said you reinstalled the drivers, but were they the updated drivers.  Search on the site for the latest drivers for 2000.  right click on the icon in Network and Dial up Connections and make sure that the connection is not disabled.
BRONZE EXPERT
Commented:
Ezlee, try this:

1. Click Start, point to Programs, point to Microsoft ISA Server, and then click ISA Management.
 
2. Expand Servers and Arrays, expand Your Server, expand Access Policy, and select IP Packet Filters.
 
3. In the right window labeled "Available Packet Filters", select DHCP Client, and click "Configure a Packet Filter".
 
4. On the DHCP Client Properties page, and under the General tab, click "Enable this filter".
 
5. Click Start, point to Programs, click Administrative Tools, and then click Services.
 
6. Right-click "Microsoft ISA Server Control", and then click Stop.
 
7. A window is displayed that lists the following services that can be stopped:
 
Microsoft Scheduled Cache Content Download
Microsoft Web Proxy
Microsoft Firewall
 
Click Yes to stop these services.
 
8. At a command prompt, type "ipconfig /renew" (without the quotation marks)
 
9. The IP address is renewed. Because the filter is now in place, the preceding steps are not needed again to release and renew the IP address.
 
10. Restart the services that you stopped in steps 6 and 7.

Dennis
BRONZE EXPERT

Commented:
BTW, I agree with Patch, update the driver to the correct one for Windows 2000.

Commented:
> DAVICOM XXXX XX

Is this the smallest NIC you could ever find which is only about 2 square inches in size ?

I'm not sure if I want to use it to run a server !

It may have a Win9x driver to keep it alive under Win98, but this may not be the case of Win NT/2000.

The last time I saw this adapter was when I had to trouble-shoot a client PC, without a second thought, I pulled it out and tossed it into the trash can !

Commented:
Am sure all the above is true...but if you type ipconfig /all and get back an address in the 169.xxx.xxx.xxx range...this can happen even if you are set for dhcp thru windows control panel...then you must manually delete the tcp\ip  from the registry...check the MS KB and search for "TCP/ip manual deletion"...I had the exact same problem with dual boot machine...your ISP DHCP server sees that you already have an address.

Commented:
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

- PAQ'd and points removed

Please leave any comments here within the
next seven days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER !

PaShA
BRONZE EXPERT

Commented:
Pasha,

He's been provided the recommended procedure to resolve this!
answered by dew_associates

SpideyMod
Community Support Moderator @Experts Exchange
BRONZE EXPERT

Commented:
Thanks SM

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